Distributed Computer Systems Analyst

State of Florida

. Provide systems administration and first- and second-tier support within the Desktop Operations team .

Posted 9/15/2026full-timeTallahassee • Florida • United StatesMid-LevelSenior💰 $37,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in systems administration and support for distributed computer systems, including Windows Operating Systems and desktop productivity applications. Proficient in troubleshooting technical incidents and developing training materials while managing competing priorities.

Highest-signal resume keywords

Windows Operating Systems SupportMicrosoft Office Suite ProficiencyMicrosoft System Center Configuration Manager ExperienceTechnical Incident TroubleshootingITIL Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Distributed Processing Operations SupportWindows Scripting TechniquesEnterprise Desktop Deployment SolutionsActive Directory ExperienceDesktop and Laptop Hardware RepairsTechnical Incident ResolutionInformation Security Best PracticesEnterprise Virus Mitigation SolutionsProcess Development and ImprovementRoot Cause Analysis

Soft Skills

Effective Communication SkillsTeamwork and Interpersonal SkillsAbility to Work Under PressureLogical Problem SolvingOrganizational Skills

Tools & Technologies

Microsoft Systems Center/SCCMOutlook in Exchange EnvironmentDesktop Productivity ApplicationsEnterprise Data Protection SolutionsEncryption Solutions

Certifications & Qualifications

Bachelor’s Degree in Computer Science or Management Information SystemsLevel 2 Background CheckCJIS Clearance

Industry Keywords

IT Service DeskHelp Desk ExperienceSelective Service RegistrationDistributed Systems EnvironmentOn-Call Support

Tech Stack

Tools & technologies

Distributed Systems

About the role

Key responsibilities & impact

Provide systems administration and first- and second-tier support within the Desktop Operations team
Install, implement, maintain, and support distributed computer systems and peripherals
Support hardware, software, and communications components
Support the department’s desktops, laptops, and related peripherals
Report to the Desktop Operations Manager within the Bureau of Service Operations
Be available for on-call and call-back work 24 hours a day, seven days a week, as needed for outages or emergencies
Develop training materials related to distributed systems components
Support process development, implementation, and improvement
Troubleshoot and resolve technical incidents locally and remotely
Provide deliverables while managing competing priorities

Requirements

What you’ll need

Skill supporting distributed processing operations, procedures, and equipment
Skill supporting Windows Operating Systems
Skill supporting desktop productivity applications, including Microsoft Office Suite
Skill supporting Outlook in an Exchange environment
Accurate and efficient root cause analysis
Knowledge of Microsoft System Center Configuration Manager
Knowledge of enterprise desktop deployment solutions
Knowledge of information security best practices
Ability to remotely troubleshoot and resolve technical incidents
Knowledge of Windows scripting techniques
Knowledge of IT Infrastructure Library (ITIL) concepts
Knowledge of enterprise virus mitigation and protection solutions
Ability to develop training materials related to distributed systems components
Ability to process information logically and solve problems
Ability to communicate clearly and effectively
Ability to work well under pressure from timelines and deliverables
Ability to plan, organize, and coordinate work assignments
Ability to focus on completing tasks and providing deliverables
Ability to handle multiple competing priorities
Process development, implementation, and improvement skills
Teamwork and interpersonal skills
Demonstrated ability to apply technology solutions to business processes
Effective written and verbal communications skills
A bachelor’s degree or above from an accredited college or university with a major in one of the computer sciences or in management information systems
A bachelor’s degree or above from an accredited college or university, or completion of a two-year program of study from a vocational / technical school or accredited community college in a computer science field, or two years’ experience working in a distributed systems environment
Experience using Microsoft Systems Center/SCCM
Experience using enterprise data protection and/or encryption solutions
Experience using Active Directory
Experience using enterprise desktop deployment solutions
IT service desk/help desk experience including MS Office support
Experience supporting Windows 10 or higher
Experience with desktop and laptop hardware/configuration repairs
Experience installing and supporting Windows Operating Systems
Experience troubleshooting and resolving technical incidents locally and remotely
Experience working on a technology team
Level 2 background check and CJIS clearance, including fingerprint-based FBI criminal-record check, as a condition of employment
U.S. citizenship or lawful authorization to work in the U.S.; no employment visa sponsorship
Ability to lift up to 50 lbs.
Ability to satisfy Selective Service registration or exemption documentation requirements where applicable
Candidates may be subject to a skill assessment and/or oral interview
Male applicants required to register with Selective Service must provide proof of registration or exemption

Benefits

Comp & perks

Paid Parental Leave
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
Competitive medical and life insurance
Retirement benefits
Ample vacation and sick leave
Paid holidays
Educational assistance
Overtime pay eligibility
Veterans’ Preference for eligible candidates
Potential waivers for postsecondary educational requirements for certain eligible service members