Distributed Computer Systems Specialist

State of Florida

. Treat customers, the public, and staff with courtesy, respect, and dignity .

Posted 10/14/2026full-timePort Charlotte • Florida • United StatesMid-LevelSenior💰 $2,026 - $2,229 per weekWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting and maintaining distributed computer systems, including hardware and software support, while ensuring effective user training and documentation. Proficient in managing access and identity functions, with a strong understanding of Microsoft operating systems and virtualization technologies.

Highest-signal resume keywords

Distributed Processing OperationsMicrosoft Active Directory Domain ServicesInformation Technology Troubleshooting TechniquesTechnical Documentation CreationMicrosoft Desktop/Server Operating Systems Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Troubleshooting HardwareTroubleshooting SoftwareOperating Systems InstallationNetwork Connectivity TroubleshootingConfiguration ManagementTechnical SupportDisaster PreparednessUser TrainingAsset TrackingCloud Services

Soft Skills

Effective CommunicationCustomer ServiceRespectful InteractionFlexibility

Tools & Technologies

Microsoft Office ApplicationsVirtualization TechnologiesVoIP DevicesMobile PlatformsRemote-Access Technologies

Certifications & Qualifications

Microsoft Desktop/Server Operating Systems CertificationNetworking CertificationSecurity CertificationComputer Programming CertificationComputer/Information Technology Support Certification

Industry Keywords

Information TechnologyTechnical SupportDistributed Computer SystemsIdentity ManagementChange Management

Tech Stack

Tools & technologies

CloudVoIP

About the role

Key responsibilities & impact

Treat customers, the public, and staff with courtesy, respect, and dignity
Assist in developing, documenting, implementing, monitoring, maintaining, and securing a distributed computer systems environment
Assist with disaster preparedness and response
Identify, document, measure, and improve Information Technology processes
Provide technical support and troubleshoot hardware, software, operating systems, applications, and connectivity issues
Resolve access, authentication, performance, and configuration issues across supported systems and platforms
Troubleshoot network connectivity, shared resources, server/client interactions, and enterprise service dependencies
Install, configure, update, and maintain operating systems, software applications, and approved security patches
Support enterprise applications, productivity tools, platform services, and change-management testing
Support directory, identity, and access management functions
Install, configure, and support server hardware and software under higher-level administrator direction
Configure and troubleshoot mobile devices and remote-access technologies
Install, service, and troubleshoot workstations, peripherals, printers, scanners, communication devices, VoIP, analog devices, and mobile platforms
Track technology assets, maintain inventory records, perform audits, and prepare equipment for transfer or disposal
Create and maintain technical documentation, support procedures, configuration records, and operational logs
Provide user guidance and training on hardware, software, communication tools, productivity applications, and system usage
Perform emergency duty before, during, and/or beyond normal work hours or days as required

Requirements

What you’ll need

Knowledge of distributed processing operations, software, procedures, and equipment
Knowledge of computers, electronics, hardware, software, Microsoft Desktop and Server Operating Systems, Microsoft Active Directory Domain Services, Microsoft Office Applications, virtualization technologies, the OSI model, and cloud services (SaaS/IaaS/PaaS/RaaS)
Knowledge of information technology troubleshooting techniques and methods
Ability to test and debug computer programs
Ability to troubleshoot and repair computer hardware problems
Ability to monitor and resolve problems with distributed computer system components
Ability to develop training programs related to distributed processing operations and procedures
Ability to write technical data processing reports and document solutions thoroughly
Ability to lift and carry Information Technology equipment
Ability to work flexible evening or weekend schedules, sometimes with little advance notice
Bachelor’s degree in computer sciences, management information systems, or related area preferred
Certification in Microsoft Desktop/Server Operating Systems, Networking, Security, Computer Programming, and/or Computer/Information Technology Support preferred
Ability to learn and communicate effectively, orally and in writing, in English
Successful completion of required security background check and/or drug screening
Completion of Form I-9 and employment eligibility verification through E-Verify

Benefits

Comp & perks

Annual and sick leave benefits
Nine paid holidays and one personal holiday each year
State Group Insurance coverage, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Flexible Spending Accounts
Tuition waivers
Veterans’ Preference for eligible candidates
Reasonable accommodation support
Direct deposit
Employee assistance through State benefits programs