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State of Florida

Government Operations Consultant II

State of Florida

. Monitor the administrative and programmatic terms and conditions of Department contracts .

Posted 10/28/2026full-timeJacksonville • Florida • United StatesJunior💰 $54,000 - $57,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in contract monitoring and compliance within health and human services, utilizing strong analytical and communication skills to assess provider performance and maintain documentation standards.

Highest-signal resume keywords
Contract MonitoringHealth And Human Services ExperienceData AnalysisWritten And Verbal CommunicationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Contract ResearchCompliance IdentificationPerformance AssessmentDocumentation ManagementAutomated Systems KnowledgeSmartSheet KnowledgeReport PreparationData GatheringInterviewing SkillsRecord Retention
Soft Skills
Self-DirectionSound Decision-MakingPositive Working RelationshipsSelf-Motivation
Tools & Technologies
Microsoft OfficeSharePointCitrix ShareFile
Certifications & Qualifications
Bachelor's DegreeValid Driver's License
Industry Keywords
Health And Human Services ContractsCompliance RequirementsPerformance ExpectationsState And National Criminal History ChecksBackground Screening

Tech Stack

Tools & technologies
Citrix

About the role

Key responsibilities & impact
  • Monitor the administrative and programmatic terms and conditions of Department contracts
  • Prepare, manage, and perform the contract monitoring process as a solo reviewer, team leader, or team member
  • Research and analyze contracts, statutes, laws, rules, regulations, policies, and complex written information
  • Identify compliance requirements and performance expectations applicable to contracted providers
  • Prepare monitoring tools and devise approaches to assess provider performance and compliance
  • Review plans, reports, complex documents, records, and transactions
  • Conduct interviews and observe provider facilities as needed
  • Gather and analyze data from Department and provider sources, including automated systems
  • Compare requirements with provider performance and draw conclusions about implementation and performance
  • Conduct formal and informal meetings, including entrance and exit conferences
  • Complete, organize, and maintain monitoring documentation according to unit standards and record-retention requirements
  • Incorporate information into written reports
  • Prepare correspondence and reports meeting content and style standards
  • Travel statewide, potentially including overnight travel several times per year

Requirements

What you’ll need
  • Bachelor's degree from a college or university accredited as recognized by the US Department of Education
  • 1–3 years of full-time professional-level experience in health and human services
  • 1–3 years of professional-level experience working with health and human services contracts
  • Working knowledge of Microsoft Office products
  • Working knowledge of SharePoint and Citrix ShareFile
  • Knowledge of SmartSheet
  • Resume and cover letter required
  • Highly proficient in written and verbal communication, automated systems, research, and analysis
  • Self-direction, self-motivation, sound decision-making, and ability to maintain positive working relationships
  • Valid driver's license from state of residency, maintained as a condition of employment
  • Willingness to use a personal vehicle for work-related travel if requested
  • Ability to lift 20 pounds
  • Successful completion of State and National criminal history checks and applicable background screening required before employment
  • Statewide travel, including overnight travel, required
  • Must apply electronically through People First and complete qualifying questions

Benefits

Comp & perks
  • State of Florida career service benefits
  • Veterans' Preference eligibility
  • Direct deposit participation
  • Equal opportunity and affirmative action employer
  • Reasonable accommodation support
  • Drug-Free Workplace program