Government Operations Consultant II

State of Florida

. Provide direction, guidance, and technical assistance for workforce programs .

Posted 10/30/2026full-timeTallahassee • Florida • United StatesJuniorMid-Level💰 $42,777 - $53,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical assistance and training for workforce programs, with a strong focus on policy development, compliance, and quality assurance. Proficient in data analysis and problem-solving to enhance program outcomes and operational efficiency.

Highest-signal resume keywords

Training And Technical AssistancePolicy DevelopmentData Collection And AnalysisWorkforce Program ExperienceProfessional Writing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Policy WritingData AnalysisProgram EvaluationQuality AssurancePerformance Improvement PlansOperational Impact AssessmentProblem-Solving TechniquesReport PreparationTraining DevelopmentCompliance Requirements

Soft Skills

Organizational SkillsConsultation SkillsCommunication SkillsLeadership SkillsInterpersonal Skills

Certifications & Qualifications

Florida Certified Contract Manager (FCCM)

Industry Keywords

Welfare TransitionSNAP Employment & TrainingFederal And State RegulationsLocal Workforce Development BoardsWorkforce Programs

About the role

Key responsibilities & impact

Provide direction, guidance, and technical assistance for workforce programs
Develop appropriate training and provide training as needed
Review policies, procedures, guidelines, and state and local plans
Evaluate operational impacts, identify potential problems, and recommend appropriate action
Write policies and plans
Participate in developing Performance Improvement Plans
Advise administrators and staff on managing and operating service programs
Consult with management on training and technical assistance to improve workforce program outcomes
Investigate, assess, and analyze issues and recommend resolutions
Consult with staff to develop solutions for programmatic operational problems
Participate in quality assurance reviews as an assigned team leader
Prepare reports, follow up on concerns, and develop or update quality assurance tools
Participate in data validation during on-site reviews
Research and write policy and procedural guidance for Welfare Transition and SNAP Employment & Training programs
Provide in-person and virtual training
Respond to program-related inquiries and provide technical assistance
Provide policy guidance and training to Local Workforce Development Boards throughout Florida
Support compliance requirements established by federal and state partners

Requirements

What you’ll need

Level 2 security background screening required, including fingerprinting and local, state, and national law enforcement records checks
Travel is required
Bachelor’s degree from an accredited college or university or four years of equivalent relevant work experience
At least two years of experience researching federal and state statutes, regulations, and other governing authorities for a state or federally funded program
At least two years of experience providing training and technical assistance for a state or federally funded program
At least two years of experience working with workforce programs
Professional writing experience
Knowledge of methods of data collection and analysis
Knowledge of basic management principles and practices
Ability to organize data into a logical format for reports, documents, and other written materials
Ability to utilize problem-solving techniques
Florida Certified Contract Manager (FCCM) certification is a plus

Benefits

Comp & perks

State Group Insurance coverage options (health, life, dental, vision, and other supplemental options)
Retirement plan options, including employer contributions
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment
Relocation benefits are not available for this position