Program Operations Coordinator

State of Florida

. Compile and assess information from varied sources to present options, conclusions, and recommendations .

Posted 10/17/2026full-timeTallahassee • Florida • United StatesJuniorMid-Level💰 $45,060 - $46,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in compiling and analyzing operational data, developing and delivering training materials, and coordinating administrative activities. Proficient in using Microsoft Office tools to enhance productivity and communication across departments.

Highest-signal resume keywords

Data AnalysisEmployee Training DevelopmentMicrosoft Excel ProficiencyOperational CoordinationRegulatory Information Interpretation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CompilationPerformance Metrics AnalysisTraining Material DevelopmentReport PreparationWorkflow Process MonitoringDocument OrganizationInstructional SupportOperational Guidance MaintenanceEscalation Protocol CoordinationRecord Keeping

Soft Skills

Effective CommunicationOrganizational SkillsTime ManagementProblem-SolvingTeam Collaboration

Tools & Technologies

Microsoft OfficeMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Administrative OperationsProgram SupportBusiness OperationsEmployee Professional DevelopmentTraining Records ManagementOperational EfficiencyPerformance Data AnalysisEmergency Duty PreparednessForm I-9 ComplianceE-Verify Employment Verification

About the role

Key responsibilities & impact

Compile and assess information from varied sources to present options, conclusions, and recommendations
Compile, analyze, and prepare performance metrics, productivity reports, and operational data
Identify trends and opportunities for improvement to support management review
Assist with developing and delivering new-hire and ongoing staff training
Serve as the unit’s backup trainer and provide instructional support
Coordinate and maintain training plans, training records, and employee professional development activities
Coordinate, review, and maintain escalation protocols, standard operating procedures, and operational guidance
Track required documentation, training completion, and other operational requirements
Monitor workflow processes and recommend improvements to increase efficiency and effectiveness
Create templates, job aids, reports, spreadsheets, and other operational documents
Schedule meetings, prepare materials, distribute information, and track action items
Serve as liaison between departments and the unit for communication, coordination, scheduling, and training
Research and analyze operational issues, regulatory information, and performance data
Organize information, research requested topics, and maintain electronic document libraries
Complete special assignments on short deadlines with accuracy and quality outputs

Requirements

What you’ll need

Minimum of two years of professional experience in administrative operations, program support, business operations or a related field
Minimum of two years delivering employee training, providing instructional support, or developing training materials
Ability to use Microsoft Office programs
Preferred Excel knowledge including formulas and functions
Proficiency with PowerPoint preferred
Ability to communicate verbally and in writing with a high degree of competency, accuracy, and precision
Ability to organize data for presentation in reports, documents, and other written materials
Ability to analyze and interpret regulatory information, performance metrics, and other data
Ability to coordinate schedules, maintain accurate records, and track administrative and operational activities
Ability to develop instructional materials, present information, and facilitate employee training
Ability to organize and prioritize assignments, work independently, and manage multiple responsibilities
Current authorization to work in the United States without employer sponsorship
Ability to learn and communicate effectively, orally and in writing, in English
Must be willing to physically come into the office to perform job duties
Successful completion of required security background check and/or drug screening
Required Form I-9 and E-Verify employment eligibility verification
Ability to perform emergency duty before, during, and/or beyond normal work hours or days when required

Benefits

Comp & perks

Annual and sick leave benefits
Nine paid holidays and one personal holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Flexible Spending Accounts
Tuition waivers
Direct deposit
Veterans’ Preference for eligible candidates
Reasonable accommodation support
Employee assistance with military veteran licensing and application fee waivers where applicable