Regulatory Program Administrator – SES

State of Florida

. Perform professional and regulatory activities for the Boards of Osteopathic Medicine, Speech-Language Pathology and Audiology, Massage Therapy, Acupuncture, and the Council of Licensed Midwifery .

Posted 10/21/2026full-timeTallahassee • Florida • United StatesMid-LevelSenior💰 $42,562 - $46,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in evaluating applicant qualifications for licensure and certification while ensuring compliance with Florida Statutes and Rules. Proficient in data analysis, effective communication, and maintaining relationships with stakeholders in the licensing process.

Highest-signal resume keywords

Florida Statutes KnowledgeApplication ProcessingData AnalysisEffective CommunicationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Licensure EvaluationApplication ProcessingData CompilationComplaint ResolutionDocument Preparation

Soft Skills

Organizational SkillsInterpersonal SkillsProblem-Solving SkillsConsultative AssistanceTraining Development

Tools & Technologies

LEIDSCEBrokerMicrosoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

Form I-9 CompletionE-Verify Employment Eligibility

Industry Keywords

LicensingRegulationConsumer ProtectionMassage TherapyOsteopathic Medicine

About the role

Key responsibilities & impact

Perform professional and regulatory activities for the Boards of Osteopathic Medicine, Speech-Language Pathology and Audiology, Massage Therapy, Acupuncture, and the Council of Licensed Midwifery
Independently evaluate applicant qualifications for licensure, certification, or registration
Obtain supplemental information to determine applicant eligibility
Serve as subject matter expert and primary processor for massage therapist applications by examination, endorsement, military, and reactivation
Process applications in LEIDS and CEBroker and issue correspondence regarding deficiencies and approvals
Process supplemental documentation, prepare documents for scanning, and prepare refund forms
Process graduate lists from Florida Board-approved massage schools and update application files
Analyze and recommend solutions to application deficiencies and qualification issues
Respond to public inquiries by telephone, email, and in writing
Provide application status updates and guidance on licensing processes
Update applications and records in LEIDS, including licenses issued with conditions
Prepare application files for review by Board chairs, committees, Boards, or Councils
Review application-processing reports and audit applications for required actions
Review massage therapist applications on the Initial Applications to Expire Report and update files after retention requirements are met
Create and maintain training materials and assist with employee training
Assist with support-section phone scheduling and coverage
Monitor processes and workload, distribute the Initial Application Processing report daily, and suggest process improvements or training opportunities

Requirements

What you’ll need

Must be physically present in the office to effectively perform job duties and responsibilities
Working knowledge of Florida Statutes and Rules governing licensing and regulation
Ability to compile, organize and analyze data
Ability to investigate, analyze, and resolve complaints
Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and consumer protection
Ability to provide consultative assistance to others
Ability to plan, organize and coordinate work activities
Ability to communicate effectively
Ability to establish and maintain effective working relationships with others
Ability to use Microsoft Office (Word, Excel, Outlook)
Must learn and communicate effectively, orally and in writing, in English
Security background check and/or drug screening required
Form I-9 completion and E-Verify employment eligibility verification required
Male applicants born on or after October 1, 1962, must be registered with Selective Services or have a Letter of Registration Exemption
May be required to perform emergency duty before, during, and/or beyond normal work hours or days

Benefits

Comp & perks

Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Flexible Spending Accounts
Tuition waivers
Direct deposit
VALOR program licensing and application fee waivers for eligible military veterans
Reasonable accommodation support
Drug-free workplace