Regulatory Specialist III

State of Florida

. Provide information, guidance, direction, and assistance with highly complex health care licensure applications .

Posted 10/7/2026full-timeTallahassee • Florida • United StatesMid-LevelSenior💰 $42,562 - $43,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in health care licensure processes, including knowledge of Florida Statutes and regulatory compliance. Proficient in data analysis, customer communication, and training development to support the Board of Nursing's operational needs.

Highest-signal resume keywords

Health Care Licensure ApplicationsFlorida Statutes ComplianceData Analysis and OrganizationMicrosoft Office ProficiencyCustomer Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisLicensure Application ProcessingRegulatory ComplianceStatutory InterpretationRecord Maintenance

Soft Skills

Effective CommunicationProblem SolvingInterpersonal SkillsOrganizational SkillsConsultative Assistance

Tools & Technologies

LEIDSAxiom ProNURSYSPearsonMicrosoft Office

Certifications & Qualifications

Security Background CheckDrug ScreeningForm I-9 CompletionE-Verify Eligibility

Industry Keywords

Board of NursingLicensureContinuing EducationConsumer ProtectionProfessional Regulation

About the role

Key responsibilities & impact

Provide information, guidance, direction, and assistance with highly complex health care licensure applications
Perform professional and regulatory activities and administrative duties for the Board of Nursing
Assist with phone calls received by the Board of Nursing mini-call center
Advise customers on appropriate actions and procedures and provide requested information
Log call interactions in the LEIDS Contact History field
Maintain records and notify processing units regarding customer requests
Take appropriate licensure action and document actions in electronic systems
Identify and escalate situations requiring urgent attention
Research information using LEIDS, Axiom Pro, NURSYS, and Pearson
Route calls to appropriate departments or units
Respond to Live Chat inquiries and route them when necessary
Respond to high-level telephonic and email inquiries regarding licensure applications, renewal requirements, and continuing education standards
Monitor the Board’s shared email inbox and respond within required internal timeframes
Communicate with licensees and continuing education provider applicants regarding continuing education requirements and licensure status
Serve as subject matter expert for complex licensure determinations
Analyze statutory interpretation, accreditation compliance, active practice evaluations, and non-routine applicant scenarios
Approve or escalate licensure applications under Chapters 456 and 464, Florida Statutes, and applicable Board rules
Provide recommendations to leadership on complex regulatory matters
Develop and maintain training tools, including desk guides and PowerPoint presentations
Participate in monthly training team meetings and develop the annual training plan
Provide group training presentations and guidance to preceptors
Open, process, and direct incoming applications, mail, and facsimiles to the proper processing unit
Complete transmittal forms for applications and fees
Stamp envelopes and fold/mail letters as needed
Process Retired Volunteer Nurse applications and verify statutory requirements and supporting documentation
Issue approval letters and save copies to practitioner licensure files
Perform other duties as assigned

Requirements

What you’ll need

Must be physically present in the office to effectively perform job duties and responsibilities
Ability to compile, organize and analyze data
Ability to investigate, analyze, and resolve complaints
Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and consumer protection
Ability to provide consultative assistance to others
Ability to plan, organize and coordinate work activities
Ability to communicate effectively
Ability to establish and maintain effective working relationships with others
Skilled in Microsoft Office (Word, Excel, Outlook)
Security background check and/or drug screening required
Participation in direct deposit required
Must complete Form I-9 and employment eligibility will be verified using E-Verify
Ability to learn and communicate effectively, orally and in writing, in English
May be required to perform emergency duty before, during, and/or beyond normal work hours or days
Male applicants born on or after October 1, 1962, must be registered with the Selective Services System or have a Letter of Registration Exemption

Benefits

Comp & perks

Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Flexible Spending Accounts
Tuition waivers
Veterans’ Preference
VALOR program waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge