Senior Info Tech Business Consultant

State of Florida

. Serve as a Senior Business Analyst in the Division of Information Technology .

Posted 10/13/2026full-timeTallahassee • Florida • United StatesSenior💰 $62,000 - $68,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis, stakeholder engagement, and process improvement, with a strong focus on mentoring and training team members. Proficient in utilizing various tools and methodologies to analyze and document business processes and requirements.

Highest-signal resume keywords

Business AnalysisProcess ImprovementMentoring and TrainingStakeholder EngagementScrum Methodology

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business AnalysisProcess MappingRequirements DocumentationSQLHTMLWireframingMockup ToolsPrototyping ToolsTechnical Problem-SolvingFlow Chart Creation

Soft Skills

Effective CommunicationOrganizational SkillsResearch SkillsProblem-SolvingIndependent Work

Tools & Technologies

Microsoft OfficeTeam Foundation ServerAzure DevOpsConnect System

Certifications & Qualifications

IIBA CertificationPMP Certification

Industry Keywords

Reemployment Assistance ProgramStakeholder RequirementsUser RequirementsAgile MethodologyBusiness Processes

Tech Stack

Tools & technologies

AzurePMPSQLTFS

About the role

Key responsibilities & impact

Serve as a Senior Business Analyst in the Division of Information Technology
Act as liaison between developers and business stakeholders
Analyze, plan, program, and evaluate stakeholder business needs
Evaluate user requirements, procedures, and problems to automate or improve existing systems
Review computer-system capabilities and workflows
Mentor assigned team members to improve refinement knowledge and skills
Finalize mentoring plans and define actions such as refinement check-ins and requirements-documentation reviews
Define team training plans, prepare training materials, and conduct training sessions
Serve as first point of contact for Business Analysts regarding the Connect system and Reemployment Assistance business processes
Lead the Business Analyst Community of Practice by setting agendas and leading meetings
Participate in reviewing and constructing project plans
Work with developers, subject-matter experts, and users to refine and deliver requirements
Collect and analyze business and technical requirements
Promote customer service and adherence to project deadlines
Identify application problems and provide solutions with project and development teams
Develop and maintain process-mapping documentation
Document current AS-IS and desired TO-BE business processes
Create flow charts and diagrams illustrating program and system operations
Support FloridaCommerce’s technology services and agency goals, including wage-replacement benefits for eligible Floridians

Requirements

What you’ll need

Level 2 security background screening, including fingerprinting and local, state, and national law-enforcement-record checks
Position based in the Tallahassee office; telework role with flexibility, not a remote position
Knowledge and experience supporting software development teams
Understanding of technology and its users in solving problems
Excellent computer technical skills
Excellent research and organizational skills
Effective verbal and written communication
Ability to re-engineer processes by listening to stakeholders
Ability to graphically depict “As Is” and “To Be” concepts
Problem-solving using best practices
Ability to interact with stakeholders, subject-matter experts, technical staff, executive leadership, and system users
Ability to simplify complex concepts, processes, and workflows into understandable written or graphical documents
Ability to design and consistently apply training and mentoring plans
Ability to work independently
Knowledge of Microsoft Office (Excel, Word, Visio, PowerPoint)
Knowledge of HTML
Knowledge of wireframing, mockup, and prototyping tools
Knowledge of Team Foundation Server (TFS) or Azure DevOps (ADO)
Knowledge of relational databases and SQL
Knowledge of Scrum
Preferred: Reemployment Assistance Program knowledge and experience
Preferred: At least 5 years of Business Analysis experience
Preferred: IIBA certification
Preferred: PMP certification
Preferred: At least 1 year of mentoring/training experience
Preferred: Scrum experience and related certifications

Benefits

Comp & perks

State Group Insurance coverage options (health, life, dental, vision, and other supplemental options)
Retirement plan options, including employer contributions
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers accepted by major Florida colleges/universities
Ongoing comprehensive training provided
Career Growth
Access to Pluralsight, CBT Nuggets, Gartner, and Microsoft resources and trainings
Highly skilled, professional environment
Veterans’ Preference in employment for eligible candidates
Reasonable accommodation available for candidates with disabilities