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Senior Network Systems Analyst
State of Florida. Provides leadership, direction, and oversight for the agency’s information technology operations, services, infrastructure, and personnel .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT leadership, infrastructure management, and cloud services, with a strong focus on Microsoft technologies. Proven ability to develop IT strategies, manage technical teams, and ensure compliance with security and operational standards.
Highest-signal resume keywords
IT LeadershipMicrosoft Intune AdministrationCloud Services ManagementInformation Security OversightTechnology Strategy Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Information TechnologySystems AdministrationInfrastructure ManagementEndpoint ManagementNetworkingSoftware ApplicationsIT OperationsTechnology ProcurementDisaster Recovery PlanningBusiness Continuity
Soft Skills
Team LeadershipPerformance MonitoringProfessional Development SupportCommunicationProblem-Solving
Tools & Technologies
Microsoft 365Microsoft AzureMicrosoft Entra IDMicrosoft IntuneRemote Monitoring ToolsCloud ServicesIT Asset Management ToolsEndpoint Monitoring Tools
Certifications & Qualifications
ITIL 4 FoundationAZ-104MS-102MD-102CompTIA Network+CompTIA Security+A+
Industry Keywords
GovernmentPublic SafetyMilitaryRegulated EnvironmentsCJIS Compliance
Tech Stack
Tools & technologiesAzureCloudCyber Security
About the role
Key responsibilities & impact- Provides leadership, direction, and oversight for the agency’s information technology operations, services, infrastructure, and personnel
- Leads, manages, and develops IT staff by establishing priorities, assigning work, monitoring performance, and supporting professional development
- Develops IT strategies, technology roadmaps, modernization plans, policies, procedures, standards, and operational practices
- Evaluates emerging technologies and recommends solutions to improve efficiency, reliability, security, and service delivery
- Oversees administration, maintenance, configuration, patching, monitoring, and lifecycle management of infrastructure, systems, endpoints, networks, cloud services, and IT assets
- Oversees Microsoft Intune, Microsoft Entra ID, Microsoft 365, Azure, SharePoint, endpoint management, and identity and access management
- Uses remote monitoring and management tools for endpoint monitoring, software deployment, patch management, remote support, alerting, maintenance, and asset management
- Oversees IT support services, escalates complex technical issues, establishes service standards, and supports agency personnel
- Leads technology planning, project prioritization, budgeting, procurement, vendor evaluation, contract support, and lifecycle management
- Provides information security and risk-management oversight, including incident response, audits, assessments, remediation, compliance, and CJIS requirements where applicable
- Provides IT leadership during outages, emergencies, incidents, activations, and other non-routine events
- Supports disaster recovery, business continuity, Continuity of Operations (COOP), system restoration, recovery, and after-action reviews
- Evaluates, implements, integrates, upgrades, migrates, and supports business applications and specialized software
- Prepares reports, recommendations, presentations, documentation, and other materials for agency leadership
- Performs other duties and administrative responsibilities assigned by agency leadership
Requirements
What you’ll need- Bachelor’s degree in information technology, Computer Science, Information Systems, Cybersecurity or a related field
- Five (5) years of progressively responsible professional experience in information technology, information systems, infrastructure, systems administration, IT operations, or a related field
- A combination of education and professional or non-professional experience may be considered in accordance with applicable State of Florida requirements
- Demonstrated experience leading, supervising, or managing IT personnel and technical teams
- Demonstrated experience administering or supporting Microsoft cloud and endpoint management technologies, including Microsoft Intune and Microsoft Entra ID
- Demonstrated knowledge of IT infrastructure, systems administration, networking, endpoint management, user support, software applications, and information security principles
- Experience planning, evaluating, procuring, implementing, and supporting technology solutions
- New employees must pass a pre-employment drug screening
- New employees must participate in a direct deposit/electronic transfer program
- Ability to provide documentation verifying minimum qualifications
- Preferred: Master’s degree in information technology, Computer Science, Information Systems, Cybersecurity or a related field
- Preferred experience in government, public safety, military, or highly regulated environments
- Preferred experience with enterprise technology planning, IT procurement, vendor management, and contract administration
- Preferred experience developing and implementing IT policies, procedures, standards, and best practices
- Preferred experience with Microsoft 365, Azure, Intune, Entra ID, and related Microsoft technologies
- Preferred professional IT certifications, including ITIL 4 Foundation, AZ-104, MS-102, MD-102, CompTIA Network+, Security+, or A+
Benefits
Comp & perks- Health Insurance
- Life Insurance
- Dental, Vision and Supplemental Insurance
- Retirement Benefits
- Vacation and Sick Leave
- Paid Holidays
- Opportunities for Career Advancement
- Tuition Waiver for Public College Courses
- Training Opportunities
- Direct deposit/electronic transfer program
- Monthly pay schedule