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State of Vermont

Administrative Services Technician IV – Limited Service

State of Vermont

. Provide high-level clerical support to the Human Services Board .

Posted 10/13/2026full-timeMontpelier • Vermont • United StatesJunior💰 $23 - $35 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong administrative support capabilities, including editing, proofreading, and effective communication with diverse stakeholders. Proficient in MS Office tools and capable of adapting to case management systems.

Highest-signal resume keywords
Strong Editing SkillsStrong Communication SkillsMS Word ProficiencyMS Excel ProficiencyAdministrative Support Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
EditingProofreadingAdministrative SupportDocument FilingAppeal Intake
Soft Skills
Effective CommunicationInterpersonal Skills
Tools & Technologies
MS OutlookMS WordMS ExcelSales ForceVISION System
Industry Keywords
Human ServicesClerical SupportPublic AdministrationAgency ProgramsHearing Support

About the role

Key responsibilities & impact
  • Provide high-level clerical support to the Human Services Board
  • Receive, schedule, and support hearings for appeals from certain Agency of Human Services programs
  • Conduct appeal intake
  • Edit memoranda and recommended orders
  • Draft form letters and hearing notices
  • File, copy, and mail documents
  • Communicate by phone and email with the public, appellants, administrative staff, and hearing officers
  • Maintain frequent contact with members of the public, board members, and attorneys
  • Report directly to the Legal Hearing & Support Specialist
  • Work closely with other staff

Requirements

What you’ll need
  • High school graduation or equivalent and one (1) year of experience providing administrative-level support to a business or organization
  • OR one (1) year of College level study in accounting, business or public administration, office administration or a related field
  • OR one (1) year as an Administrative Services Technician III with the State of Vermont
  • Strong editing and proofreading skills
  • Strong communication skills, both over the phone and in writing
  • Good computer skills
  • Familiarity with MS Outlook email and calendaring
  • Working knowledge of MS Word and Excel
  • Ability to become familiar with the Board's Sales Force case management system; previous Sales Force experience is not required
  • For some positions, experience working with the VISION system may be required
  • Candidates must pass any level of background investigation applicable to the position

Benefits

Comp & perks
  • 80% State paid medical premium and a dental plan at no cost for employees and their families
  • 12 paid holidays each year and a generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • State defined benefit pension plan
  • Deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program