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State of Vermont

Counseling Services Coordinator – Limited Service

State of Vermont

. Provide complex administrative work for Vermont’s FNS SNAP E&T program, ICAN .

Posted 11/2/2026full-timeVermont • United StatesJunior💰 $27 - $41 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating and facilitating participant enrollment and support within the ICAN Program, while maintaining compliance with state and federal regulations. Possesses strong communication skills to effectively engage with participants and collaborate with regional teams.

Highest-signal resume keywords
Master's Degree In Human ServicesExperience In Clinical SupportExperience In Customer ServiceParticipant CoordinationKnowledge Of Support-Services Funding

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Complex Administrative WorkParticipant EnrollmentNeeds ScreeningDocumentation ManagementFunding Tracking
Soft Skills
CommunicationCoordinationFacilitation
Industry Keywords
FNS SNAP E&T ProgramICAN ProgramEAP CounselorVermont Criminal Record ChecksBackground Investigation

About the role

Key responsibilities & impact
  • Provide complex administrative work for Vermont’s FNS SNAP E&T program, ICAN
  • Conduct outreach and coordinate participants through enrollment and intake into the ICAN Program
  • Guide participants through systems and processes to enter the ICAN Program
  • Screen participant needs and employment barriers
  • Support participants after enrollment and refer them to the appropriate EAP staff counselor for assessment
  • Track, request, and document participant support-services funding
  • Maintain knowledge of allowable requests, vendor information, and participant documentation
  • Communicate with the ESD/ICAN state team
  • Coordinate and facilitate regional ICAN teams throughout the state
  • Host, coordinate, and co-facilitate regional meetings with the EAP Counselor partner

Requirements

What you’ll need
  • Master’s Degree in a human services or related field and 1 (one)year or more of experience in supporting clinical or customer services role
  • OR Bachelor’s Degree in a human services or related field with 2 (two)years of experience in supporting clinical or customer service work
  • Candidates must pass any level of background investigation applicable to the position
  • Vermont and/or national criminal record checks, DMV checks, and adult and child abuse registry checks may be conducted as appropriate
  • Must apply online to be considered

Benefits

Comp & perks
  • 80% State paid medical premium and a dental plan at no cost for employees and their families
  • 12 paid holidays each year and a generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • State defined benefit pension plan
  • Deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program