Key Account Manager – Data Centers

STÄUBLI

. Manage and build strategic, long-term relationships with Stäubli key clients .

Posted 10/27/2026full-timeRemote • South Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in key account management and strategic relationship building within the Data Center segment, focusing on customer needs and technical solutions in thermal management. Proven ability to drive growth and customer retention through effective communication and market analysis.

Highest-signal resume keywords

Key Account ManagementSales Experience in Technical FieldThermal Management SolutionsCustomer Relationship DevelopmentTechnical Presentations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bachelor’s DegreeMechanical EngineeringThermal EngineeringMarket AnalysisForecastingTechnical SpecificationsCRM SoftwareLead GenerationCustomer Claims HandlingSafety Standards Adherence

Soft Skills

CommunicationPersuasionCustomer SatisfactionCollaborationProblem-Solving

Industry Keywords

Data CenterHigh-Performance ComputingMarket InsightsBusiness DevelopmentTrade ShowsChannel PartnersCo-SuppliersCustomer RetentionDomestic and International TravelEnvironmental Standards

About the role

Key responsibilities & impact

Manage and build strategic, long-term relationships with Stäubli key clients
Serve as the primary point of contact for Data Center key accounts
Develop and maintain relationships with customers, channel partners, and co-suppliers
Understand customer needs and coordinate within the FCS Division to meet customer demands
Educate and persuade potential customers on the value and advantages of Stäubli products and services
Develop account strategies to drive growth, revenue, and customer retention
Gather market insights and competition intelligence to identify product development and business development opportunities
Prepare and deliver technical presentations, demonstrations, and workshops
Participate in weekly North American and global meetings and calls
Define and share forecasts and periodic market and customer trend analyses
Communicate and create reports for local and global Data Center Segment Team members using Stäubli CRM
Attend marketing events, trade shows, and industry functions
Generate and follow up on leads
Provide technical specification information to the Technical/Applications Team for new projects
Handle customer claims promptly while maintaining high customer satisfaction
Adhere to safety, quality, and environmental standards
Report to the FCS Data Centers Local Business Head – North America

Requirements

What you’ll need

Bachelor’s degree is required
Bachelor’s degree in Engineering with a specialization in Mechanical or Thermal Engineering is highly preferred
3 years of sales experience in a technical field is required
5+ years of key account management in a technical field, with a focus on thermal management solutions in the datacenter of high-performance computer industry is preferred
Proven experience in key account management with the ability to foster long-term client relationships
Must live near a major airport, preferably within 1–2 hours flight to the west coast
Willingness to travel domestically and internationally, up to 75%
Ability to sit at a desk and work on a computer
Periods of driving
Must be able to lift, push, pull, and carry objects
Must be able to lift up to 25 pounds at times
Dexterity and accuracy as needed to operate equipment

Benefits

Comp & perks

Fully remote work arrangement
Travel to Duncan, SC office for initial onboarding and training
Equal opportunity employment