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Product Manager – Checkout & Payments
Stayforlong. Own the Checkout product roadmap end to end, including checkout experience, ancillaries, cross-selling, booking reliability, and confirmation workflows for B2C and B2B .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the Checkout product roadmap, focusing on payment customer experience, compliance with PCI DSS, and utilizing data-driven insights to enhance conversion rates and reduce booking errors. Proficient in leading cross-functional teams and aligning stakeholders to drive product initiatives in a fast-paced environment.
Highest-signal resume keywords
Product ManagementPayments ExperiencePCI DSS ComplianceData-Driven Decision MakingAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Checkout ExperiencePayment Service Providers3DS/SCAFraud PreventionRefund ManagementA/B TestingBusiness MetricsOpportunity MappingFunnel AnalysisBooking Reliability
Soft Skills
Strong Product MindsetAutonomous Decision MakingStakeholder AlignmentCuriosity
Tools & Technologies
Product Development ToolsAnalytics Tools
Industry Keywords
B2CB2BE-CommerceTravelOTAsAncillariesCross-SellingBooking Drop-OffsCustomer ExperienceConversion Optimization
About the role
Key responsibilities & impact- Own the Checkout product roadmap end to end, including checkout experience, ancillaries, cross-selling, booking reliability, and confirmation workflows for B2C and B2B
- Lead strategy to reduce and mitigate booking errors
- Identify supplier-side and internal root causes of booking issues with Product Supply and Product Operations
- Design mitigation and customer-facing flows with Operations and Customer Experience
- Turn the Payments & Fraud team's strategy into a prioritized, deliverable roadmap covering payment providers, alternative payment methods, partial payments, wallet, and refunds
- Challenge assumptions using data, customer insight, and technical constraints
- Own the payment customer experience, including friction versus conversion, fraud-prevention checks, 3DS/SCA, payment failures, and refunds
- Ensure PCI DSS compliance across checkout and payment roadmap changes involving payment flows or cardholder data
- Lead initiatives through customer interviews, funnel analysis, opportunity mapping, and rapid validation
- Design and run checkout-funnel experiments with Data
- Use product and business metrics to measure impact and make trade-off decisions
- Raise and resolve cross-team blockers and dependencies
- Align stakeholders across Payments & Fraud, Revenue, and other teams
- Improve checkout conversion and reduce booking drop-offs
- Improve booking reliability and reduce failed confirmations and customer impact
- Grow ancillary attach rate and ancillary revenue per booking
- Support payments performance, authorization rate, payment method coverage, payment cost, fraud and chargeback thresholds, and PCI DSS compliance
Requirements
What you’ll need- 3+ years of experience as a Product Manager at a fast-growing software company, building products with high traffic volumes
- Hands-on product experience in payments, including payment service providers, payment methods, 3DS/SCA, fraud, refunds, or chargebacks
- Understanding of payment metrics and trade-offs, including authorization rate, cost of payments, and risk versus conversion
- Working knowledge of PCI DSS, including scope, tokenization, and handling of cardholder data
- Strong product mindset and ability to turn ambiguous problems into structured, outcome-driven initiatives
- Ability to translate strategy into execution and own decisions end to end
- Data-driven approach; fluency with core business KPIs and A/B testing
- Revenue and margin awareness
- Excellent knowledge of process and Agile methodologies
- Fluency with product development and analytics tools
- Full-ownership mindset and ability to make autonomous decisions under uncertainty
- Fluency in Spanish and English required
- Existing right to work in Spain; visa sponsorship is unavailable
- Nice to have: experience in travel, OTAs, or e-commerce marketplaces
- Nice to have: experience with ancillaries, cross-selling, or bundling
- Nice to have: curiosity about or experience with AI/LLM applied to conversion, personalization, or fraud prevention
Benefits
Comp & perks- Permanent, full-time contract
- Hybrid setup with 1 day per week at the Barcelona city-centre office
- Flexible schedule
- Work from anywhere for up to 30 days per year
- Flexible compensation via Cobee, including health insurance, restaurant/transport cards, kindergarten checks, and training
- Special Stayforlong travel discounts