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S

Account Executive, Expansion

Steer CRM

. Proactively call and follow up with existing Steer customers to uncover opportunities for CRM and phones upgrades .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the full sales cycle, from outreach to closing, while effectively communicating software solutions to small business owners. Proven ability to maintain organized pipeline management and exceed revenue goals through proactive customer engagement.

Highest-signal resume keywords
Full-Cycle Sales ExperienceOutbound Calling SkillsPipeline ManagementObjection HandlingSaaS Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Cycle ManagementCRM Software ProficiencyPresentation SkillsClosing SkillsDiscovery Skills
Soft Skills
Organizational SkillsSelf-Directed ApproachCoachable AttitudeCustomer Experience Focus
Industry Keywords
SaaSCRMCommunications ProductsPhone ProductsAutomotive Repair Shops

About the role

Key responsibilities & impact
  • Proactively call and follow up with existing Steer customers to uncover opportunities for CRM and phones upgrades
  • Manage the entire sales cycle from first outreach through discovery, demo, proposal, negotiation, and close
  • Learn each shop’s goals and current workflow, then explain how the right Steer product could help
  • Build and maintain a healthy pipeline through consistent outreach and thoughtful follow-up
  • Keep customer conversations, opportunities, and forecasts accurate in the CRM
  • Partner with customer-facing teams to understand account history and support a smooth transition after the sale
  • Meet or exceed revenue and activity goals while providing a good customer experience
  • Identify expansion opportunities, demonstrate solutions, handle objections, and close upgrades to Steer CRM or phones products

Requirements

What you’ll need
  • Experience owning and closing sales opportunities, ideally in a full-cycle or expansion sales role
  • Confidence making outbound calls and creating opportunities rather than relying only on inbound leads
  • Strong discovery, presentation, objection-handling, and closing skills
  • Ability to explain software in practical terms to busy small business owners
  • Organized pipeline management and consistent follow-through
  • Coachable, self-directed approach and comfort working toward a quota
  • Nice to have: Experience selling SaaS, CRM, communications, or phone products
  • Nice to have: Experience growing revenue within an existing customer base
  • Nice to have: Familiarity with automotive repair shops or other service businesses

Benefits

Comp & perks
  • 100% remote
  • 100% employer-paid medical insurance
  • Flexible PTO with a 15-day minimum
  • Generous parental leave
  • FSA and HSA
  • Employee Assistance Program
  • 401(k)
  • Learning stipend
  • Work-from-home equipment
  • Opportunities for career growth and development
  • Flexible work arrangements
  • Comprehensive benefits