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S

Head of Revenue Operations

Steer CRM

. Build, optimize, and scale the operational, data, and technology foundation across Sales, Marketing, Customer Success, Finance, and Partnerships .

Posted 11/6/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Revenue Operations and Sales Operations, with a strong focus on optimizing GTM systems and enhancing operational efficiency through AI and automation. Proven ability to lead teams, redesign forecasting processes, and build executive dashboards for data-driven decision-making.

Highest-signal resume keywords
Revenue Operations LeadershipHubSpot ConfigurationChargebee ManagementAI Deployment for Operational EfficiencySQL and BI Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Revenue OperationsSales OperationsGTM SystemsSales Forecasting ModelsOperational ArchitectureAutomation Tools ImplementationData QueryingExecutive Dashboards DesignBilling ManagementCustomer Success Handoffs
Soft Skills
Team LeadershipStrategic Initiative ManagementCollaborationMentoringAnalytical Thinking
Tools & Technologies
HubSpotChargebeeSalesforceBI ToolsAutomation Platforms
Industry Keywords
Revenue EnablementSubscription ManagementPredictive AnalyticsCustomer Health ScoresMarketing Attribution Models

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Build, optimize, and scale the operational, data, and technology foundation across Sales, Marketing, Customer Success, Finance, and Partnerships
  • Report directly to executive leadership and transform systems, billing infrastructure, reporting, and GTM strategy into a unified growth engine
  • Lead a RevOps team with 2 direct reports
  • Own the architecture and execution of the RevTech stack, including HubSpot and Chargebee
  • Manage lead management, funnel optimization, enablement and ramp, and AI deployment
  • Redesign the Sales-to-Onboarding handoff and ensure reliable data transfer and context retention
  • Use AI to enhance customer health scores and predictive signals for proactive CSM engagement
  • Rebuild forecasting processes for repeatable, data-driven revenue predictability
  • Build automation workflows across Marketing, Sales, Customer Success, Finance, and Partnerships
  • Deploy AI tools and automated knowledge systems to streamline operations
  • Design onboarding, coaching, and exception-based reporting workflows to improve new-hire ramp time
  • Partner with Sales leadership on compensation design and team placement
  • Diagnose pipeline leaks and conversion bottlenecks across channels
  • Build executive dashboards, predictive analytics, and automated reporting
  • Define data capture, structure, governance, CRM hygiene, billing accuracy, reporting integrity, and cross-system interoperability
  • Lead, hire, and mentor 2 direct reports
  • Collaborate with Sales, Marketing, Customer Success, Finance, Product, and Executive Leadership on PLG, upgrade paths, monetization, and GTM infrastructure

Requirements

What you’ll need
  • 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement
  • Proven experience leading teams or major strategic initiatives in high-growth environments
  • Deep expertise configuring and managing HubSpot or Salesforce
  • Strong experience with billing/subscription management platforms such as Chargebee
  • Experience with operational architecture
  • Proven track record redesigning sales forecasting models and Sales-to-Onboarding/CS handoffs
  • Hands-on experience implementing modern automation tools and deploying AI solutions for operational efficiency, intelligent routing, or health scoring
  • Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes
  • Strong analytical background with experience querying raw data, building forecasting models, and designing board-level/executive dashboards
  • Proficiency with SQL, BI tools, or advanced analytics platforms
  • Proven track record evaluating, consolidating, or replacing major GTM and business software platforms
  • Nice to have: experience integrating RevTech stacks, customer databases, or billing infrastructure following an acquisition
  • Nice to have: direct experience with Chargebee, subscription management, and revenue recognition workflows
  • Nice to have: experience supporting product-led growth motions, automated upgrade paths, and expansion loops
  • Nice to have: background supporting SMB, Mid-Market, and Enterprise segments
  • Nice to have: understanding of marketing attribution models and demand generation technology stacks

Benefits

Comp & perks
  • 100% remote work environment
  • Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
  • Equity package
  • Flexible PTO with a 15-day minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Growth & Wellness Stipend
  • Flexible work arrangements
  • Opportunities to expand skills and take on career-shaping challenges