Account Executive, Customer Expansion

steercom - Key Message. Delivered.

. Proactively call and engage existing Steer customers to uncover and close CRM and phones product upgrades .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in full-cycle sales, including proactive outreach, discovery, and closing, while effectively managing customer relationships and driving revenue growth. Proficient in utilizing CRM tools to maintain accurate opportunity records and forecast sales activities.

Highest-signal resume keywords

Full-Cycle Sales ExperienceProactive OutreachNegotiation SkillsCRM Opportunity ManagementRevenue Growth

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Cycle ManagementProduct DemonstrationObjection HandlingPresentation SkillsProposal Development

Soft Skills

Relationship BuildingCollaborationTrust Building

Tools & Technologies

CRM SoftwareSales Forecasting Tools

Industry Keywords

SaaS SalesCommunications SolutionsPhone SolutionsAutomotive Repair ShopsService-Oriented Businesses

About the role

Key responsibilities & impact

Proactively call and engage existing Steer customers to uncover and close CRM and phones product upgrades
Own the full sales cycle from initial outreach and discovery through product demonstrations, proposals, negotiations, and closing
Learn each shop’s goals and workflows to demonstrate how Steer’s platform solves operational pain points
Maintain an active, healthy pipeline with accurate forecasting and up-to-date CRM opportunity records
Collaborate with customer-facing teams to review account history and ensure a smooth post-sale customer experience
Identify new opportunities within an existing book of accounts
Build trust with small business owners and make compelling cases for additional platform features

Requirements

What you’ll need

Proven experience owning and closing full-cycle sales opportunities, ideally in an expansion or account growth role
Comfortable making proactive calls to generate revenue opportunities rather than relying on inbound leads
Strong discovery, presentation, objection-handling, negotiation, and closing capabilities
History of meeting or exceeding activity and revenue goals
SaaS, CRM, communications, or phone-solutions sales experience is nice to have
Prior success growing revenue and expanding platform usage within an existing customer base is nice to have
Familiarity with automotive repair shops, home services, or other service-oriented businesses is nice to have

Benefits

Comp & perks

100% remote work
100% employer-paid medical insurance
Flexible PTO with a 15-day minimum
Generous parental leave
FSA and HSA plans
Equity options
401(k)
Learning stipend
Work-from-home equipment setup
High-ownership culture with clear opportunities for career growth
Comprehensive benefits
Flexible work arrangements