steercom - Key Message. Delivered.

Business Development Rep

• Conduct a high volume of calls and outreach to identify and engage decision-makers and economic buyers at multi-location auto repair groups
• Identify and build relationships with multiple stakeholders within a single account, from individual shop leadership to regional or ownership-level decision-makers
• Develop a deep understanding of Steer's SaaS product and features to communicate value during online product demos
• Use a consultative approach to understand prospects' needs and tailor presentations to their pain points
• Maintain meticulous CRM records of sales activities and customer interactions for accurate forecasting across longer sales cycles
• Qualify opportunities and collaborate closely with the mid-market sales team on strategy and deal progression
• Create opportunities from scratch and develop outbound messaging for growing, complex repair businesses

Business Development Representative, Midmarket

Account Executive

• Expand and scale revenue within Steer's existing customer base
• Identify new opportunities within a book of accounts
• Conduct outbound calls to existing Steer customers
• Demonstrate Steer CRM and phones product solutions
• Close CRM and phones product upgrades
• Own the full sales cycle from outreach and discovery through demos, proposals, negotiations, and closing
• Learn each shop's goals and workflows and connect Steer's platform to operational pain points
• Maintain an active, healthy pipeline with accurate forecasting and current CRM opportunity records
• Collaborate with customer-facing teams to review account history and ensure a smooth post-sale customer experience

Account Executive, Full Cycle

• Expand revenue within Steer’s existing customer base
• Proactively call existing customers to identify and close CRM and phones product upgrades
• Own the full sales cycle from outreach and discovery through demonstrations, proposals, negotiations, and closing
• Learn each shop’s goals and workflows and deliver consultative product demonstrations
• Maintain an active pipeline with accurate forecasting and up-to-date CRM opportunity records
• Collaborate with customer-facing teams to review account history and ensure a smooth post-sale experience
• Handle objections and consistently follow up with prospects and customers
• Achieve and exceed activity and revenue quotas

Full Cycle Account Executive

Revenue Operations

• Build, optimize, and scale the operational, data, and technology foundation across Sales, Marketing, Customer Success, Finance, and Partnerships
• Transform systems, billing infrastructure, reporting, and GTM strategy into a high-performing growth engine
• Lead a RevOps team with 2 direct reports
• Own the architecture and execution of the RevTech stack, including HubSpot and Chargebee
• Manage lead management, funnel optimization, enablement and ramp, and AI deployment
• Own and optimize revenue systems, billing infrastructure, and AI innovation
• Build automation workflows across Marketing, Sales, Customer Success, Finance, and Partnerships
• Deploy AI tools and knowledge systems to streamline operations
• Own new-hire ramp time and design onboarding, coaching, and exception-based reporting workflows
• Partner with Sales leadership on compensation design and team placement to improve pipeline productivity
• Diagnose pipeline leaks and conversion bottlenecks across channels
• Build executive dashboards, forecasting models, and predictive analytics
• Define data capture, structure, governance, CRM hygiene, billing accuracy, reporting integrity, and system interoperability
• Lead, hire, and mentor 2 direct reports
• Collaborate with Sales, Marketing, Customer Success, Finance, Product, and Executive Leadership on PLG, upgrade paths, monetization, and GTM infrastructure
• Report directly to executive leadership

Head of Revenue Operations

• Build, optimize, and scale the operational, data, and technology foundation across Sales, Marketing, Customer Success, Finance, and Partnerships
• Transform systems, billing infrastructure, reporting, and go-to-market strategy into a high-performing growth engine
• Lead a small RevOps team with 2 direct reports
• Own the architecture and execution of the RevTech stack, including HubSpot and Chargebee
• Own lead management, funnel optimization, enablement and ramp, and AI deployment
• Lead ownership and architecture of core revenue systems and optimize existing platforms before evaluating new spend
• Build automation workflows across Marketing, Sales, Customer Success, Finance, and Partnerships
• Deploy AI tools and living AI knowledge bases to streamline operations
• Own and reduce new-hire ramp time through measurable onboarding, coaching, and reporting workflows
• Partner with Sales leadership on compensation design and team placement to improve pipeline productivity per representative
• Diagnose pipeline leaks and conversion bottlenecks across channels
• Build executive dashboards, forecasting models, and predictive analytics
• Define data capture, structure, governance, CRM hygiene, billing accuracy, reporting integrity, and system interoperability
• Lead, hire, and mentor 2 direct reports
• Collaborate with Sales, Marketing, Customer Success, Finance, Product, and Executive Leadership on PLG motions, upgrade paths, monetization, and GTM infrastructure
• Report directly to executive leadership

• Proactively call and engage existing Steer customers to uncover and close CRM and phones product upgrades
• Own the full sales cycle from initial outreach and discovery through product demonstrations, proposals, negotiations, and closing
• Learn each shop’s goals and workflows to demonstrate how Steer’s platform solves operational pain points
• Maintain an active, healthy pipeline with accurate forecasting and up-to-date CRM opportunity records
• Collaborate with customer-facing teams to review account history and ensure a smooth post-sale customer experience
• Identify new opportunities within an existing book of accounts
• Build trust with small business owners and make compelling cases for additional platform features

Account Executive, Customer Expansion

• Identify new opportunities within existing customer accounts
• Conduct outbound calls to expand revenue
• Demonstrate Steer CRM and phones product solutions
• Own the full sales cycle from outreach and discovery through demos, proposals, negotiations, and closing
• Learn each shop’s goals and workflows and provide consultative software recommendations
• Maintain an active pipeline, accurate forecasts, and up-to-date CRM opportunity records
• Collaborate with customer-facing teams to review account history and support a smooth post-sale customer experience
• Help expand and scale revenue within Steer’s existing customer base

Business Development Representative, Midmarket

Account Executive, Full Cycle

Full Cycle Account Executive

Head of Revenue Operations

Head of Revenue Operations

Account Executive, Customer Expansion

Account Executive, Upsell