Account Executive, Upsell

steercom - Key Message. Delivered.

. Identify new opportunities within existing customer accounts .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in full-cycle sales, including outreach, discovery, and closing, while effectively managing customer relationships and expanding revenue within existing accounts. Proficient in consultative selling and maintaining accurate CRM records to support sales activities.

Highest-signal resume keywords

Full-Cycle Sales ManagementOutbound CallingConsultative SellingNegotiation SkillsSaaS Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Cycle ManagementRevenue GenerationCRM Opportunity ManagementPresentation SkillsObjection Handling

Soft Skills

CollaborationCommunicationProblem Solving

Tools & Technologies

Steer CRMSalesforce

Industry Keywords

Account GrowthCustomer ExperienceAutomotive RepairHome ServicesService-Oriented Businesses

About the role

Key responsibilities & impact

Identify new opportunities within existing customer accounts
Conduct outbound calls to expand revenue
Demonstrate Steer CRM and phones product solutions
Own the full sales cycle from outreach and discovery through demos, proposals, negotiations, and closing
Learn each shop’s goals and workflows and provide consultative software recommendations
Maintain an active pipeline, accurate forecasts, and up-to-date CRM opportunity records
Collaborate with customer-facing teams to review account history and support a smooth post-sale customer experience
Help expand and scale revenue within Steer’s existing customer base

Requirements

What you’ll need

Proven experience owning and closing full-cycle sales opportunities, ideally in an expansion or account growth role
Comfortable making proactive outbound calls to generate revenue opportunities
Strong discovery, presentation, objection-handling, negotiation, and closing capabilities
History of meeting or exceeding activity and revenue goals
Nice to have: experience selling SaaS, CRM, communications, or phone solutions
Nice to have: prior success growing revenue and expanding platform usage within an existing customer base
Nice to have: familiarity with automotive repair shops, home services, or other service-oriented businesses

Benefits

Comp & perks

100% remote work
100% employer-paid medical insurance
Flexible PTO with a 15-day minimum
Generous parental leave
FSA and HSA plans
Equity options
401(k)
Learning stipend
Work-from-home equipment setup
High-ownership culture with clear opportunities for career growth
Comprehensive benefits and flexible work arrangements