Account Executive, Upsell

steercom - Key Message. Delivered.

. Identify opportunities in the existing customer book .

Posted 10/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full sales cycle, from outreach to closing, while effectively communicating software solutions to small business owners. Proven ability to build and maintain a healthy sales pipeline and exceed revenue goals through proactive customer engagement.

Highest-signal resume keywords

Full-Cycle Sales ExperienceOutbound Calling SkillsObjection HandlingPipeline ManagementSaaS Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Cycle ManagementCRM Software ProficiencyPresentation SkillsNegotiation SkillsClosing Skills

Soft Skills

Organizational SkillsSelf-Directed ApproachCoachable AttitudeCustomer Experience Focus

Tools & Technologies

Steer CRMCommunication Tools

Industry Keywords

Automotive Repair ShopsService BusinessesRevenue GrowthCustomer Engagement

About the role

Key responsibilities & impact

Identify opportunities in the existing customer book
Make outbound calls and learn how each shop operates
Demonstrate appropriate solutions and handle objections
Close upgrades to Steer CRM or phones products
Proactively call and follow up with existing customers for CRM and phones upgrades
Manage the full sales cycle from outreach through discovery, demo, proposal, negotiation, and close
Understand each shop’s goals and workflow and explain relevant Steer products
Build and maintain a healthy pipeline through consistent outreach and follow-up
Keep customer conversations, opportunities, and forecasts accurate in the CRM
Partner with customer-facing teams to understand account history and support post-sale transition
Meet or exceed revenue and activity goals while providing a good customer experience

Requirements

What you’ll need

Experience owning and closing sales opportunities, ideally in a full-cycle or expansion sales role
Confidence making outbound calls and creating opportunities rather than relying only on inbound leads
Strong discovery, presentation, objection-handling, and closing skills
Ability to explain software in practical terms to busy small business owners
Organized pipeline management and consistent follow-through
Coachable, self-directed approach and comfort working toward a quota
Experience selling SaaS, CRM, communications, or phone products (nice to have)
Experience growing revenue within an existing customer base (nice to have)
Familiarity with automotive repair shops or other service businesses (nice to have)

Benefits

Comp & perks

100% remote
100% employer-paid medical insurance
Flexible PTO with a 15-day minimum
Generous parental leave
FSA and HSA
Employee Assistance Program
401(k)
Learning stipend
Work-from-home equipment
Opportunities for career growth and development
$120,000 on-target earnings (OTE), including commission