CRM Analyst, Mid-Level

Stefanini Brasil

. Take ownership of day-to-day CRM operations, freeing up the architecture, integrations, and strategy teams .

Posted 9/29/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in CRM operations with a strong focus on HubSpot, including managing workflows, data governance, and reporting. Proficient in data processing and integration, with the ability to adapt communications for diverse regions.

Highest-signal resume keywords

CRM Operations ExperienceHubSpot Sales HubAdvanced Excel or Google SheetsBasic PythonRelevant HubSpot Certifications

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

WorkflowsCalculated PropertiesCustom ReportingData CleansingAPI DocumentationData ProcessingEmail Template ConfigurationBulk ImportsDashboard CreationData Validation

Soft Skills

Professional EnglishDocumentation Skills

Tools & Technologies

HubSpotPostmanClayInstantlySalesforceMakeZapier

Certifications & Qualifications

Revenue OperationsData Integrations

Industry Keywords

Data GovernanceCampaign ManagementFunnel ReportingIntegration TestingSales Operations

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Take ownership of day-to-day CRM operations, freeing up the architecture, integrations, and strategy teams
Keep HubSpot portals healthy
Deliver production-quality automations and reports
Support global communications operations, including outbound activities, campaigns, lists, and data governance
Create and maintain properties, pipelines, lifecycle stages, workflows, lists, and permissions across multiple portals
Build and maintain funnel, activity, and revenue dashboards and reports
Configure email templates, quotes, forms, and landing pages in line with each client’s or region’s visual identity
Execute bulk imports and updates with duplicate validation, formatting, picklist mapping, and rollback procedures
Cleanse and standardize data
Monitor database health metrics
Maintain the separation between the CRM, validation, and outreach tools
Document data rules in a property dictionary
Test and monitor integrations and middleware in production
Triage, reproduce, isolate, and document synchronization errors, escalating them with a diagnosis
Validate field mappings against actual API data before go-live
Operate campaigns and sequences for sales teams across different regions, adapting language, time zones, and local rules
Consolidate regional reporting and present relevant variances
Produce quick-reference guides, training decks, and short videos for SDRs and sales representatives

Requirements

What you’ll need

3+ years of CRM operations experience, including at least 2 years with HubSpot Sales Hub and Marketing Hub
Strong command of workflows, lists, calculated properties, associations, and custom reporting
Advanced proficiency in Excel or Google Sheets for data processing
Comfortable reading REST API documentation and using tools such as Postman
Professional English for meetings and documentation
Documented working methodology: records what was done, why it was done, and how to roll it back
Basic Python for data-processing scripts and API calls
Experience with Clay, Instantly, Salesforce, Make, or Zapier
Familiarity with HubL and UI Extensions
Relevant HubSpot certifications, such as Revenue Operations and Data Integrations
Spanish proficiency

Benefits

Comp & perks

Meal or food allowance
Childcare assistance
Discount club for consultations and medical tests
Medical insurance
Dental insurance
Mentoring
Discounts on courses, universities, and language institutions
Stefanini Academy — a platform offering free, up-to-date online courses with certificates
Benefits and discounts at leading establishments
Travel club
Pet care benefits