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Mid-Level Analyst – Zscaler
Stefanini Brasil. Implement, configure, administer, and support the Zscaler platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and supporting the Zscaler platform, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). Proficient in implementing security policies, troubleshooting network connectivity, and integrating identity providers within a Zero Trust architecture.
Highest-signal resume keywords
Zscaler Platform AdministrationNetwork Security ExperienceZscaler Internet Access (ZIA)Zscaler Private Access (ZPA)Zero Trust Architecture Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Zscaler Client Connector (ZCC)TCP/IPDNSRoutingGREIPsecDLPNGFWCloud Security SolutionsAuthentication Protocols
Soft Skills
Incident AnalysisProblem SolvingTechnical Documentation
Tools & Technologies
Identity ProvidersMicrosoft Entra IDAzure ADOktaPing Identity
Certifications & Qualifications
ZSCCA – Zscaler Certified Cloud AdministratorZSCCE – Zscaler Certified Cloud Expert
Industry Keywords
Cloud SecurityNetwork SecurityZero TrustVPN SolutionsEnterprise Environments
Tech Stack
Tools & technologiesAzureCloudDNSTCP/IP
About the role
Key responsibilities & impact- Implement, configure, administer, and support the Zscaler platform
- Analyze and resolve medium- and high-complexity incidents related to the Zscaler environment
- Configure and administer Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions
- Administer and troubleshoot Zscaler Client Connector (ZCC) on user endpoints
- Implement and maintain security, access control, web browsing, and data protection policies
- Configure and maintain resources such as cloud proxy, firewall, sandboxing, and DLP, according to the contracted solutions
- Participate in security architecture implementations, migrations, and improvements
- Support the implementation of Zero Trust architectures, including scenarios involving the replacement or modernization of traditional VPNs
- Monitor the environment, identify vulnerabilities and incidents, and recommend improvement opportunities
- Troubleshoot connectivity and integration between Zscaler, corporate networks, and applications
- Integrate the platform with identity providers and authentication solutions
- Recommend improvements to security policies and configurations to enhance the environment’s efficiency, availability, and protection
- Create and maintain technical documentation for environments, configurations, and procedures
Requirements
What you’ll need- Proven experience administering and supporting the Zscaler platform
- Professional experience in Network Security and/or Cloud Security
- Approximately 3 to 5 years of experience in Network Security
- 1 to 2 years of hands-on experience with the Zscaler ecosystem preferred
- Knowledge of and experience with Zscaler Internet Access (ZIA)
- Knowledge of and experience with Zscaler Private Access (ZPA)
- Experience administering and troubleshooting Zscaler Client Connector (ZCC)
- Strong networking knowledge, including TCP/IP, DNS, routing, GRE, and IPsec
- Knowledge of Zero Trust architectures
- Experience integrating identity providers (IdPs), such as Microsoft Entra ID/Azure AD, Okta, or Ping Identity
- Knowledge of authentication and provisioning protocols, such as SAML and SCIM
- Ability to independently analyze and resolve incidents and technical issues
- ZSCCA – Zscaler Certified Cloud Administrator certification is a plus
- ZSCCE – Zscaler Certified Cloud Expert certification is a plus
- Experience with Zscaler migration or implementation projects is a plus
- Experience replacing traditional VPN solutions with Zscaler Private Access (ZPA) is a plus
- Knowledge of DLP, NGFW, and cloud security solutions is a plus
- Experience in large-scale enterprise environments is a plus
Benefits
Comp & perks- Meal or food allowance
- Discounts on courses, universities, and language institutions
- Stefanini Academy — a platform offering free, up-to-date online courses with certificates
- Mentoring
- Benefits club offering discounts on consultations and medical tests
- Health insurance
- Dental insurance
- Benefits and discounts at leading establishments
- Travel club
- Pet care benefits