Senior Support Analyst – Middleware, Spanish Bilingual

Stefanini Brasil

. Supervise the installation, configuration, and maintenance of physical and virtual servers, including VMware environments, with authentication and access management on Windows Server and Linux .

Posted 10/15/2026full-timeRemote • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing IT infrastructure, including physical and virtual servers, cloud environments, and database administration. Proficient in ensuring compliance with information security policies and managing disaster recovery processes.

Highest-signal resume keywords

VMware Server ManagementMuleSoft Integration PlatformsSAP Basis AdministrationAWS Cloud ManagementInformation Security Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows Server AdministrationLinux AdministrationOracle Database ManagementSQL Server ManagementPostgreSQL ManagementCisco NetworkingFortinet SecurityDisaster Recovery PlanningBackup ManagementMonitoring Tools

Soft Skills

Professional Communication in Spanish

Tools & Technologies

WebSphere Application ServerSCCMWSUSTaniumVMware HorizonOffice 365

Industry Keywords

IT InfrastructureVirtualizationPerimeter SecurityIncident ResponsePatch Management

Tech Stack

Tools & technologies

AWSAzureFirewallsLinuxOraclePostgresSQLVMware

About the role

Key responsibilities & impact

Supervise the installation, configuration, and maintenance of physical and virtual servers, including VMware environments, with authentication and access management on Windows Server and Linux
Technically manage MuleSoft integration platforms and WebSphere Application Servers (WAS)
Support the technical management of operational teams and projects related to SAP Basis
Manage Oracle, SQL Server, PostgreSQL, and Progress databases, ensuring availability, performance, and stability
Supervise Networking teams, including Cisco and Fortinet technologies, firewalls, and perimeter security resources
Oversee technology upgrade projects, equipment replacement, and structured cabling implementation
Administer monitoring, update distribution, and patching tools
Provide technical support to other departments for hardware and software configuration
Ensure the technical management of AWS, Azure, Windows Server, and Office 365 environments
Ensure the availability and operation of the VDI platform using VMware Horizon
Manage automated update and patch distribution tools, including SCCM, WSUS, and Tanium
Define and analyze computing resources, considering storage, processing, memory, network interfaces, and running processes
Ensure the continuous enforcement of information security policies and monitor compliance
Establish, monitor, and ensure alert management and incident response procedures on a 24/7 basis
Monitor the performance of infrastructure components
Coordinate the Disaster Recovery Plan
Manage and control physical and logical backup routines, including Veritas with tape storage and Veeam for cloud environments

Requirements

What you’ll need

Bachelor’s degree or equivalent higher education qualification
Advanced or fluent Spanish, with the ability to communicate in a professional environment
Experience in IT infrastructure and administration of physical and virtual servers (VMware), Windows Server, and Linux
Knowledge of MuleSoft integration platforms and WebSphere Application Servers (WAS)
Experience with SAP Basis environments and administration of Oracle, SQL Server, PostgreSQL, and Progress databases
Knowledge of Cisco and Fortinet networks, firewalls, and perimeter security
Experience with AWS and Azure cloud environments, Office 365, and desktop virtualization (VMware Horizon)
Knowledge of update and patch distribution tools such as SCCM, WSUS, and Tanium
Experience with monitoring tools, backup management, and disaster recovery
Knowledge of information security, compliance, and critical incident management

Benefits

Comp & perks

Meal or food allowance
Discounts on courses, universities, and language institutions
Stefanini Academy — a platform offering free, up-to-date online courses with certificates
Mentoring
Benefits club for consultations and medical tests
Health insurance
Dental insurance
Benefits and discounts at leading establishments
Travel club
Pet insurance partnership