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ServiceNow Developer
Stefanini Brasil. Develop and customize applications within the ServiceNow platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced expertise in developing and customizing applications on the ServiceNow platform, including proficiency in Flow Designer, REST/SOAP APIs, and UI Builder. Capable of integrating external systems, maintaining ITSM functionalities, and supporting application enhancements through effective troubleshooting and documentation.
Highest-signal resume keywords
Advanced Knowledge Of Flow DesignerAdvanced Knowledge Of IntegrationHubAdvanced Knowledge Of REST/SOAPAdvanced Knowledge Of Script IncludesAdvanced Knowledge Of UI Builder
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application DevelopmentWorkflow ConfigurationAPI DevelopmentJavaScript ScriptingData TransformationBusiness Rule DevelopmentTesting And ValidationIncident ResolutionCustom Application CustomizationITSM Process Implementation
Soft Skills
Stakeholder EngagementProblem SolvingAnalytical ThinkingCommunication
Tools & Technologies
ServiceNowFlow DesignerIntegrationHubREST APIsSOAP APIsUI BuilderTransform MapsImport Sets
Industry Keywords
ITSMApplication IntegrationAutomationCustom Development
Tech Stack
Tools & technologiesITSMJavaScriptServiceNowSOAP
About the role
Key responsibilities & impact- Develop and customize applications within the ServiceNow platform
- Create, configure, and maintain workflows and automations using Flow Designer
- Develop and maintain integrations between ServiceNow and external systems
- Create, consume, and maintain REST and SOAP APIs
- Develop scripts and business rules using JavaScript and Script Includes
- Develop and customize interfaces using UI Builder
- Perform data imports, transformations, and processing
- Implement customizations according to business needs and ITSM processes
- Troubleshoot bugs, analyze issues, and support existing applications
- Conduct testing and validation of developed solutions before deployment
- Gather requirements from relevant stakeholders and propose improvements and automations
- Support the ongoing maintenance and enhancement of ITSM modules and functionalities
- Document developments, integrations, configurations, and implemented solutions
- Investigate and resolve incidents related to applications and integrations
Requirements
What you’ll need- Advanced knowledge of Flow Designer
- Advanced knowledge of IntegrationHub
- Advanced knowledge of REST/SOAP
- Advanced knowledge of Script Includes
- Advanced knowledge of UI Builder
- Advanced knowledge of Transform Maps
- Advanced knowledge of Import Sets
Benefits
Comp & perks- Meal or food allowance
- Discounts on courses, universities, and language institutions
- Stefanini Academy — a platform offering free, up-to-date online courses with certificates
- Mentoring
- Benefits club offering discounts on consultations and medical tests
- Health insurance
- Dental insurance
- Benefits and discounts at leading establishments
- Travel club
- Pet care benefits