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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates clinical fluency with active NBSTSA Certified Surgical Technologist (CST) or NCCT TS-C certification, alongside strong logistical management skills for in-person programs. Capable of building relationships with clinical coordinators and preceptors while effectively tracking cohort progress and addressing at-risk students.
Highest-signal resume keywords
Active NBSTSA Certified Surgical Technologist (CST)Logistics ManagementCohort Progress TrackingClient Relationship ManagementPresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical FluencyCohort TrackingLogistics CoordinationSkills Lab SetupOnboarding PreceptorsClinical RemediationClient Issue ResolutionProgram Management
Soft Skills
Relationship BuildingAutonomous OperationCommunication SkillsProblem-Solving
Certifications & Qualifications
NBSTSA Certified Surgical Technologist (CST)NCCT TS-C Certification
Industry Keywords
Healthcare TrainingEdTechClinical RotationsApprenticeshipExternship Placement
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Travel to clinical sites to lead pre-launch preparation before skills lab starts
- Confirm logistics, materials, and site readiness with site leadership
- Identify and onboard client-side clinical coordinators at new sites
- Schedule preceptor onboarding and confirm materials are ready before students arrive
- Increase travel during the clinical scrubs phase and respond to ad hoc site needs
- Build relationships with students throughout clinical rotations
- Support students through clinical remediation
- Track cohort progress, flag at-risk students, and coordinate with the Program Director and internal teams
- Serve as primary contact for client-side clinical coordinators and preceptors
- Onboard preceptors through in-person or virtual sessions
- Ensure timely and thorough completion of preceptor evaluations
- Own biweekly check-ins with on-site coordinators
- Present independently to clinical coordinators, preceptors, and hospital staff
- Support hospital-level OR/division director relationships on multi-site accounts
- Resolve or escalate client issues and de-escalate concerns when needed
- Coordinate with the Program Director and Customer Success teams to prevent duplicated client outreach
Requirements
What you’ll need- Clinical fluency: active NBSTSA Certified Surgical Technologist (CST) or NCCT TS-C certification; or nurse/OR professional with extensive hands-on operating room experience; or associate's or nursing degree with first-assist experience
- Comfortable presenting independently to clinical coordinators, preceptors, and client-side hospital staff
- Experience tracking cohort or program progress and flagging at-risk students or sites early
- Experience managing logistics of an in-person program, including skills lab setup, materials, and scheduling
- Willingness to travel to clinical sites regularly, 50%+ of the time
- Comfort operating autonomously in a fast-growing organization and building process from an unfinished playbook
- Experience in EdTech or online/hybrid healthcare training environments preferred as a bonus
- Experience in healthcare training, apprenticeship, or externship placement environments preferred as a bonus
- Dual certification across surgical technology and sterile processing is a bonus
- Based in the Southeast US, near Georgia, Florida, or North/South Carolina, is a bonus
Benefits
Comp & perks- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
