Stepful

Events

• Manage end-to-end execution for conferences, trade shows, and sponsored events, including logistics, booth and materials, staffing, budgets, and vendor coordination
• Coordinate the events contractor and outside vendors so every event ships on time and on budget
• Prepare target account lists, briefing documents, and meeting schedules for each event with the Workforce Solutions team
• Implement and maintain event lead tagging in HubSpot
• Run post-event follow-up sequences and hand off warm conversations to sales
• Track attendee engagement and share insights shaping future event investments
• Run the paid webinar program from topic and speaker coordination through promotion, production, and follow-up
• Support planning and execution for a Stepful-hosted event in 2027
• Build repeatable event playbooks and checklists
• Experiment with AI tools to speed up event preparation and follow-up
• Partner with Growth leadership on overall event strategy
• Report to the Director, Enterprise Marketing
• Travel to events, up to 30%

Field & Events Marketing Manager

Product Marketing

• Own Stepful's B2B positioning and messaging and update it as programs, partners, and market evolve
• Build and refresh GTM assets including pitch decks, one-pagers, battlecards, and email templates with the Workforce Solutions team
• Run case study production end to end, including partner interviews, approvals, publishing, and distribution
• Own the content calendar and maintain a steady cadence supporting pipeline goals
• Partner with Client Success to identify partner outcomes and with Product and Learning to translate program details into buyer-ready language
• Build and run outbound and ABM sequences in Clay, from account lists and enrichment through personalized multi-touch campaigns coordinated with sales
• Report on campaign and content performance regularly and use results to determine future tests
• Experiment with AI tools for research, content production, and personalization and document effective practices
• Partner on larger go-to-market launches as the function grows
• Report to the Director, Enterprise Marketing

Senior Product Marketing Manager

Clinical Educator

• Teach and facilitate skills labs and clinical instruction across assigned Stepful cohorts
• Demonstrate proper techniques, provide live step-by-step instruction, and supervise practice
• Assess student competency and provide feedback and remediation
• Ensure students achieve mastery of skills before clinical rotations
• Coordinate with hospital preceptors to align experiences with program goals
• Document student progress and report clinical outcomes
• Represent Stepful on client and partner calls, supporting solutions-team implementation
• Provide insights to enhance the student and partner experience
• Support client onboarding and program implementation between 11-week cohorts
• Collaborate with internal teams and external partners between cohorts

Travel Clinical Educator, Surgical Technology

Product Manager

• Own product strategy and roadmap for the end-to-end student experience across D2C and B2B2C businesses
• Improve onboarding, live instruction, graduation, certification, and licensing-exam experiences
• Challenge assumptions and develop evidence-backed ideas to improve completion, certification pass rates, and job outcomes
• Partner with Student Experience teams to identify issues and determine whether to solve them with product, process, or people
• Conduct student interviews, usability sessions, and feedback loops
• Run A/B tests and rapid prototypes
• Collaborate with design and engineering to ship intuitive, mobile-friendly learner experiences
• Use AI and automation to provide personalized support at scale
• Define and track metrics for engagement, retention, completion, satisfaction/NPS, and job placement
• Partner with student success coaches, instructors, career services, design, engineering, data, and marketing
• Report directly to the Senior Director, Product Management
• Complete interview stages including an intro call, hiring-manager project deep dive and mini case, take-home case study and presentation, and onsite interview in SoHo, NYC

Staff Product Manager, Student Experience

Clinical Coordinator

• Travel to clinical sites to lead pre-launch preparation before skills lab starts
• Confirm logistics, materials, and site readiness with site leadership
• Identify and onboard client-side clinical coordinators at new sites
• Schedule preceptor onboarding and confirm materials are ready before students arrive
• Increase travel during the clinical scrubs phase and respond to ad hoc site needs
• Build relationships with students throughout clinical rotations
• Support students through clinical remediation
• Track cohort progress, flag at-risk students, and coordinate with the Program Director and internal teams
• Serve as primary contact for client-side clinical coordinators and preceptors
• Onboard preceptors through in-person or virtual sessions
• Ensure timely and thorough completion of preceptor evaluations
• Own biweekly check-ins with on-site coordinators
• Present independently to clinical coordinators, preceptors, and hospital staff
• Support hospital-level OR/division director relationships on multi-site accounts
• Resolve or escalate client issues and de-escalate concerns when needed
• Coordinate with the Program Director and Customer Success teams to prevent duplicated client outreach

Clinical Coordinator, Surgical Technology

• Own product strategy and roadmap for the end-to-end student experience across D2C and B2B2C businesses
• Improve onboarding, live instruction, graduation, certification, and job outcomes
• Challenge assumptions and develop evidence-backed ideas to improve completion, certification pass rates, and job outcomes
• Partner with Student Experience teams to identify whether issues require product, process, or people solutions
• Conduct student interviews, usability sessions, and feedback loops
• Run A/B tests and rapid prototypes through a disciplined experimentation program
• Collaborate with designers and engineers to ship intuitive, mobile-friendly learner experiences
• Use AI and automation to provide personalized support at scale
• Define and track metrics for engagement, retention, completion, satisfaction/NPS, and job placement
• Partner with student success coaches, instructors, career services, design, engineering, data, and marketing
• Report directly to the Senior Director, Product Management

Senior Product Manager, Student Experience

• Carry a clinical and skills lab teaching load of approximately two days per week at clinical and/or simulation lab sites
• Model excellent clinical instruction
• Transition to backup clinical instructor coverage as the team grows
• Recruit, hire, onboard, train, and develop clinical instructors
• Serve as first point of contact for clinical faculty questions, issues, and escalations
• Experiment with AI tools and documentation systems to improve instructor onboarding and support
• Build and maintain relationships with clinical site partners
• Secure new clinical partners as programs grow
• Liaise between clinical instructors and site staff and resolve issues
• Conduct site visits and assess acuity, patient populations, and learning opportunities
• Maintain knowledge of clinical site policies and procedures
• Manage onboarding logistics for instructors at each site
• Manage clinical site assignments and rotation scheduling across cohorts
• Maintain a master schedule of student placements, faculty assignments, and unit locations
• Confirm clinical-day coverage and secure substitutes when needed
• Arrange student computer access, badging, and agency orientation
• Maintain agency availability records and adjust schedules
• Keep the Program Director and Dean of Nursing informed of clinical changes and updates
• Maintain clinical paperwork, compliance records, evaluations, and Board of Nursing documentation
• Track instructor credentialing, health requirements, and site-specific clearances
• Manage electronic clinical requirement tracking and communicate expired records
• Collaborate on clinical agency evaluations for quality improvement and accreditation
• Ensure clinical records remain audit-ready for Board of Nursing and accreditation review
• Report to the Dean of Nursing and connect clinical instructors, site partners, and academic leadership

Clinical Education Coordinator, Nursing Programs

• Teach and facilitate skills labs and clinical instruction across assigned Stepful cohorts
• Demonstrate proper techniques, provide live step-by-step instruction, and supervise practice
• Assess student competency and provide feedback and remediation as needed
• Ensure students achieve mastery of skills before advancing to clinical rotations
• Coordinate with hospital preceptors to align experiences with program goals
• Document student progress and report clinical outcomes
• Represent Stepful on client and partner calls, supporting the solutions team with implementation
• Provide insights to enhance the student and partner experience
• Support client onboarding and program implementation between 11-week cohorts
• Serve as an on-site representative of Stepful at clinical sites
• Collaborate with internal teams and external partners between cohorts
• Report to the Program Director, Surgical Services

• Build the clinical education component for Stepful's Radiologic Technology A.A.S. program
• Correlate clinical and didactic education and evaluate alignment each term
• Build and qualify the clinical site network, secure accreditor recognition, maintain affiliation agreements, and designate clinical preceptors
• Determine student clinical placement and scheduling, ensure equitable procedure access, maintain student-to-clinical-staff ratios, and orient students to sites
• Enforce clinical supervision and radiation safety requirements, distribute exposure reports, and complete MRI safety screening
• Onboard, train, support, and communicate with clinical preceptors
• Track clinical competencies and hours, advise students, and create remediation plans
• Support accreditation documentation, assessment plans, clinical outcomes analysis, reports, filings, and site visits
• Participate in didactic and/or clinical instruction, with an opportunity to teach clinical courses for the first cohort
• Maintain professional currency and knowledge of program policies and student progress
• Travel to Texas partner sites for evaluations, preceptor development, clinical visits, student advisement, and accreditation visits
• Report to the Imagine Programs Lead and work alongside the Program Director with operations and partnerships teams

Founding Clinical Coordinator, Radiography

• Carry a clinical and skills lab teaching load of approximately two days per week at clinical and/or simulation lab sites
• Model excellent clinical instruction
• Transition to backup clinical instructor coverage as the team grows
• Recruit, hire, and onboard clinical instructors
• Train and develop clinical instructors
• Serve as the first point of contact for clinical faculty questions, issues, and escalations
• Experiment with AI tools and documentation systems to improve instructor onboarding and support
• Build and maintain relationships with clinical site partners
• Secure new clinical partners as programs grow
• Liaise between clinical instructors and site staff
• Conduct site visits and match sites to program objectives
• Stay current with clinical site policies and procedures
• Handle onboarding logistics for instructors at each site
• Manage clinical site assignments and rotation scheduling across cohorts
• Maintain a master schedule of student placements, faculty assignments, and unit locations
• Confirm coverage for every scheduled clinical day and secure substitutes when needed
• Arrange computer access, badging, and student orientation at clinical agencies
• Maintain agency availability records and adjust schedules
• Keep the Program Director and Dean of Nursing informed of clinical changes and updates
• Maintain clinical paperwork, compliance records, evaluations, and Board of Nursing documentation
• Track instructor credentialing, health requirements, and site-specific clearances
• Manage electronic clinical requirement tracking and communicate outdated records
• Collaborate on clinical agency evaluations for quality improvement and accreditation
• Ensure clinical records remain audit-ready for Board of Nursing and accreditation review

Clinical Coordinator, Nursing Programs

Software Engineer

• Build the learning experience for Stepful's new Radiologic Technology program
• Develop high-quality, engaging online curriculum for a rigorous, two-year, degree-granting program
• Build course content and assessments aligned to Radiologic Technology certification and accreditation standards
• Follow Stepful content development format and flow standards
• Work closely with Stepful's internal team and receive guidance and direction
• Adhere to the project timeline tied to Stepful's accreditation submission
• Communicate content status and progress via Zoom, Slack, and internal project management tools
• Establish and maintain rigorous quality-control processes for accuracy and relevance
• Experiment with content modalities including skill labs and virtual simulations
• Work async-first with 1–2 synchronous meetings per week during Eastern hours

Curriculum Developer – Radiologic Technology

• Develop high-quality, engaging online learning content across Stepful's healthcare programs, including Pharmacy Technician, Nursing, and Medical Preceptor Training
• Follow Stepful standards for content development format and flow
• Prepare assessment questions throughout courses
• Ensure learning content aligns with certification standards
• Receive guidance and direction from Stepful's internal team
• Adhere to project timelines and communicate content status and progress via Zoom, Slack, and internal project management tools
• Establish and maintain rigorous quality control processes to ensure educational programs meet high standards of accuracy and relevance
• Experiment with new content modalities, including skill labs and virtual simulations, to enhance student learning experiences

Curriculum Developer – Healthcare Generalist

Program Manager

• Oversee content development projects, including refining existing programs and launching new programs
• Lead curriculum developers and subject matter experts in content creation
• Establish and maintain quality control processes for accuracy and relevance of educational programs
• Experiment with content modalities such as skills labs and simulations
• Conduct and analyze data on program performance, learner engagement, and outcomes
• Use data-driven insights to improve programs
• Report to the Head of Learning

Field & Events Marketing Manager

Senior Product Marketing Manager

Travel Clinical Educator, Surgical Technology

Staff Product Manager, Student Experience

Clinical Coordinator, Surgical Technology

Senior Product Manager, Student Experience

Clinical Education Coordinator, Nursing Programs

Travel Clinical Educator, Surgical Technology

Founding Clinical Coordinator, Radiography

Clinical Coordinator, Nursing Programs

Curriculum Developer – Radiologic Technology

Curriculum Developer – Healthcare Generalist

Senior Learning Program Manager