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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading strategy and operations for regulated education programs, with a strong focus on budget management, organizational design, and performance accountability. Proven ability to drive AI adoption and enhance workflows in a fast-paced environment while collaborating with diverse stakeholders.
Highest-signal resume keywords
12+ Years ExperienceLeadership In Multi-Layered OrganizationsBudget Management And Resource AllocationExperience With Regulated Education ProgramsExecutive Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Strategy DevelopmentOrganizational DesignData-Driven Decision MakingWorkflow ManagementAI Adoption
Soft Skills
Coaching And MentoringAnalytical ThinkingAdaptabilityCollaboration
Certifications & Qualifications
Advanced Degree (MBA, MSN, EdD)
Industry Keywords
Healthcare EducationLicensure-Track ProgramsAccreditorsMulti-State OperationsHigh-Growth Startup
About the role
Key responsibilities & impact- Lead Stepful College’s Strategy and Operations function across Nursing, Imaging, and Respiratory degree programs
- Evolve the operating model across Schools led by Operations Directors in partnership with Clinical and Academic Leaders and Faculty
- Set strategy to deliver degree programs at high quality and scale
- Build operating cadence enabling School Leads to operate independently while managing the full degree-program portfolio
- Own department budget and resource allocation across schools and geographies
- Design the department’s organizational structure and determine leadership layers and senior hires
- Lead, coach, and set performance and accountability expectations for Operations and Clinical Leaders
- Partner with Learning, Product, Legal, Growth, and Workforce Solutions to grow enrollment and improve student experience
- Meet the needs of healthcare employer partners
- Drive AI adoption across schools
- Report to the SVP, Operations
- Travel regularly to campuses and clinical sites
Requirements
What you’ll need- 12+ years of experience, including 5+ years leading multi-layered organizations (managers of managers) in operations or program leadership
- Track record of owning a department or business unit, including its strategy, budget, and org design, and scaling it through significant growth
- Experience leading regulated, licensure-track education programs, including direct work with state boards and accreditors
- Proven ability to drive workflows across multiple domains and build operating systems that let leaders move independently
- Executive communication skills, including clear, concise writing and ability to align executives, regulators, faculty, and employer partners
- Highly analytical, data-driven approach to diagnosing problems and making decisions
- Comfort leading in a fast-paced, sometimes ambiguous environment, with willingness to get into details when needed
- Genuine curiosity about AI and habit of experimenting with it to improve team workflows
- Experience at a high-growth startup or venture-backed healthcare or EdTech company is a bonus
- Clinical background, such as RN or registered radiologic technologist, is a bonus
- Experience running multi-state or multi-campus operations, launching campuses, or integrating acquired schools is a bonus
- Advanced degree, such as MBA, MSN, or EdD, is a bonus
- Willingness to work in-office 3 days/week in NYC, Tuesday through Thursday
- Must answer employment visa sponsorship question
Benefits
Comp & perks- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
