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Client Service Representative – Signature Closers
Stewart Title. Provide nationwide title, closing, settlement, and appraisal solutions for mortgage lenders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing title, closing, settlement, and appraisal solutions while adhering to USPAP guidelines and federal and state appraisal laws. Strong focus on high-quality customer service and effective client relationship management.
Highest-signal resume keywords
USPAP Guidelines KnowledgeClient Relationship ManagementHigh-Level Customer ServiceProperty AssessmentTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property AssessmentAppraisal LawsTitle SolutionsClosing SolutionsSettlement SolutionsDepartmental Policy DevelopmentCustomer Service ProceduresProblem SolvingWorkload ManagementReal Estate Transactions
Soft Skills
CommunicationCustomer Inquiry SupportEmployee ManagementStrategic ImplementationCollaboration
Industry Keywords
Real EstateAppraisalClient ManagementFederal Appraisal LawsState Appraisal Laws
About the role
Key responsibilities & impact- Provide nationwide title, closing, settlement, and appraisal solutions for mortgage lenders
- Assess and value properties based on USPAP guidelines and federal and state appraisal laws
- Support real estate transactions by assisting internal and external customers with inquiries
- Manage employees directly engaged in client management
- Implement and support strategies focused on building and maintaining client relationships
- Develop departmental policies, procedures, and strategies for high-quality customer service
- Follow standard procedures and guidelines
- Collaborate with related teams and understand how assigned duties integrate with team functions
- Communicate moderately complex information in routine situations
- Perform other duties assigned by management
Requirements
What you’ll need- High school diploma required
- Bachelor’s degree preferred
- Typically requires 2+ years of related work experience
- Work hours Monday–Friday, 5:00 PM–8:00 PM EST
- Knowledge of Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws
- Ability to provide high-level customer service
- Ability to manage workload under general supervision
- Ability to recognize and solve typical problems using established options
Benefits
Comp & perks- Variety of health and wellness insurance options and programs
- Paid time off
- 401(k) with company match
- Employee stock purchase program
- Employee discounts