Customer Service Representative

Stewart Title

. Promote Stewart services and solutions through sales and marketing activities .

Posted 11/3/2026full-timeSchenectady • New York • United StatesJuniorMid-Level💰 $36,700 - $58,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to effectively communicate and resolve inquiries. Capable of supporting sales operations while adhering to defined procedures and contributing to revenue growth.

Highest-signal resume keywords

Customer Success SupportSales SupportProblem SolvingCommunication SkillsProcedure Adherence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Basic Communication SkillsAbility to Resolve InquiriesAbility to Follow ProceduresAbility to Work Under Supervision

Certifications & Qualifications

High School DiplomaBachelor’s Degree Preferred

Industry Keywords

Sales ActivitiesMarketing ActivitiesCustomer ServiceOperational SupportRevenue GrowthMarket Share

About the role

Key responsibilities & impact

Promote Stewart services and solutions through sales and marketing activities
Support customer success while maximizing Stewart revenue and market share
Provide administrative and specialized operational support to sales representatives and/or sales teams
Assist with selling and closing Stewart products in accordance with leadership’s sales goals
Answer routine questions and issues about products and services from internal and external customers
Resolve inquiries or escalate concerns in a timely fashion
Perform support functions for departmental processes
Complete daily tasks and responsibilities according to defined procedures
Perform other duties as assigned by management

Requirements

What you’ll need

High school diploma required
Bachelor’s preferred
Typically requires 0-2 years of related work experience
Basic communication skills
Ability to answer routine questions and issues about products and services
Ability to effectively resolve inquiries or escalate concerns in a timely fashion
Ability to follow clearly defined procedures
Ability to solve straightforward problems using existing procedures
Ability to work under direct supervision with little autonomy

Benefits

Comp & perks

A variety of health and wellness insurance options and programs
Paid time off
401(k) with company match
Employee stock purchase program
Employee discounts