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Cash Management Support Specialist
Stockman of Montana. Gain an understanding of Stockman Bank of Montana’s digital solutions for business customers, including online banking, electronic money movement, remote deposit capture (RDC), and Positive Pay .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cash management solutions and exceptional customer service skills, with a strong ability to organize tasks and communicate effectively. Familiarity with digital banking solutions and proficiency in Microsoft Office are essential for success in this role.
Highest-signal resume keywords
Cash ManagementCustomer ServiceMicrosoft Office ProficiencyAttention to DetailCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash ManagementElectronic Money MovementRemote Deposit CapturePositive PayClient Record Setup
Soft Skills
Organizational SkillsPrioritizationWillingness to Learn
Tools & Technologies
EBiz Access Functions
Certifications & Qualifications
High School Diploma or Equivalency
Industry Keywords
BankingDigital SolutionsCustomer Issues Resolution
About the role
Key responsibilities & impact- Gain an understanding of Stockman Bank of Montana’s digital solutions for business customers, including online banking, electronic money movement, remote deposit capture (RDC), and Positive Pay
- Set up new client records in Cash Management
- Review and maintain Cash Management files
- Troubleshoot and resolve customer issues with cash management and supporting services
- Assist new clients through the login process and familiarize them with eBiz access functions
- Work closely with technology, central operations, branch operations, and market cash management specialists
- Perform any other duties assigned by management
Requirements
What you’ll need- Strong commitment to providing exceptional customer service
- Ability to organize and prioritize tasks and projects
- Attention to detail
- Strong written and verbal communication skills
- Microsoft Office proficiency (Word, Excel, Outlook)
- High School diploma or equivalency
- Previous bank experience preferred
- 1–2 years previous customer service experience preferred
- Willingness to learn; training is provided for the right candidate