Director of Estate Management

Stonewater

. Set the strategic direction for Estate Services across Stonewater’s communities .

Posted 10/22/2026full-timeUnited KingdomLead💰 £86,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive leadership experience in estate services, with a strong focus on customer insight and operational performance. Proven ability to manage large-scale transformations and maintain compliance within the social housing sector.

Highest-signal resume keywords

Leadership ExperienceEstate Services ExpertiseCommercial AcumenRegulatory KnowledgeAnalytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Budget ManagementPerformance ManagementRisk ManagementTransformation LeadershipOperational Control

Soft Skills

Communication SkillsInfluencing SkillsTeam DevelopmentCustomer FocusInnovative Thinking

Certifications & Qualifications

Satisfactory Disclosure and Barring Service CheckValid Right to Work Document

Industry Keywords

Social Housing SectorGovernanceComplianceCustomer InsightPartnership Building

About the role

Key responsibilities & impact

Set the strategic direction for Estate Services across Stonewater’s communities
Lead, inspire and empower a nationally dispersed team of approximately 14 colleagues
Champion customer insight, feedback and performance data to improve services
Transform and continuously improve estate services, including grounds maintenance, cleaning, tree management and related services
Drive operational and commercial performance, value for money and sustainable outcomes
Maintain effective financial, regulatory and operational control
Build partnerships with senior leaders and colleagues across the organisation
Develop relationships with contractors, suppliers and Local Authorities
Oversee performance and risk, providing assurance to senior leadership and the Board
Ensure strong governance, compliance and adherence to legal, regulatory and organisational requirements
Act as a visible ambassador for Estate Services
Lead services supporting around 40,000 homes and 90,000 customers, with responsibility for an operational budget of approximately £12 million

Requirements

What you’ll need

Extensive leadership experience with a proven ability to build, inspire and develop high-performing teams
Strong subject matter expertise in estate services and understanding of excellent estate management
Significant experience leading a diverse and geographically dispersed function within a customer-focused or commercial environment
Strong knowledge of the social housing sector, including its regulatory and operating environment at a senior level
Successful track record translating strategy into action and leading large-scale, complex transformation and business improvement
Excellent commercial and financial acumen, including experience managing budgets, performance and organisational risk
Strong analytical skills and ability to turn complex information into clear recommendations and decisions
Highly developed communication and influencing skills with credibility at the most senior levels
Innovative and forward-thinking approach with a passion for customer-focused service improvement
Satisfactory Disclosure and Barring Service Check, if applicable
Satisfactory references
Valid Right to Work document
Qualifications, skills, knowledge and behaviours may be required to meet the Competence and Conduct Standard for Social Housing

Benefits

Comp & perks

£86,000/year salary
Car allowance
Hybrid working
Opportunity to shape services supporting around 40,000 homes and 90,000 customers
Potential opportunity to study towards a professional qualification if not already qualified
Disability Confident Employer workplace support
Investing in Ethnicity Maturity Matrix accreditation and related workplace support