Technical Delivery Manager

StorageMart

. Serve as the primary coordination point between business stakeholders and the software development team .

Posted 10/14/2026full-timeColumbia • Missouri • United StatesMid-LevelSenior💰 $105,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical project management and delivery management, effectively bridging business stakeholders and software development teams. Proficient in managing backlogs, priorities, and dependencies while facilitating clear communication and collaboration across various teams.

Highest-signal resume keywords

Technical Project ManagementStakeholder CommunicationBacklog ManagementMonday.comKanban

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Development LifecycleDelivery ManagementBusiness AnalysisProduct OperationsRisk ManagementAcceptance CriteriaDefect ManagementProject IntakeRelease ManagementContinuous Delivery

Soft Skills

Clear CommunicationCollaborationOrganizational SkillsProblem-SolvingConstructive Challenge

Tools & Technologies

Monday.comFreshserviceJiraAzure DevOps

Certifications & Qualifications

PMPPMI-ACPPSMCSM

Industry Keywords

IT Service ManagementE-CommerceCustomer-Facing DigitalUXQA

Tech Stack

Tools & technologies

AzureITSMPMPSwitching

About the role

Key responsibilities & impact

Serve as the primary coordination point between business stakeholders and the software development team
Manage and govern technical request intake across Monday.com, Freshservice, and other approved channels
Review requests for business problem, desired outcome, priority, acceptance criteria, dependencies, and stakeholder decisions
Translate business needs into actionable technical work
Maintain a consolidated view of development work, defects, enhancements, projects, dependencies, and Freshservice tickets
Gatekeep work entering the development queue
Establish priorities with business and technology leaders
Coordinate work through discovery, design, development, testing, release, and closure
Facilitate standups, refinement sessions, planning discussions, delivery reviews, retrospectives, and stakeholder meetings
Identify and resolve blockers, stalled decisions, dependencies, scope changes, and resource conflicts
Coordinate Freshservice-originated development work through completion and closure
Protect the development team from unnecessary interruptions and context switching
Keep Monday.com boards and workflow tools current with status, ownership, priority, risks, dependencies, and next actions
Provide progress, risk, decision, delivery, and priority updates to leadership and stakeholders
Coordinate with UX, QA, marketing, infrastructure, support, vendors, and other teams
Establish delivery standards for readiness, acceptance criteria, testing, release readiness, documentation, and post-release validation
Support adoption of Kanban, continuous delivery, work-in-progress limits, cycle-time measurement, and flow-based delivery practices
Continuously improve technical work intake, prioritization, delivery, communication, and measurement

Requirements

What you’ll need

3–5 years of experience in technical project management, delivery management, program management, business analysis, product operations, or a similar role supporting software development teams
Experience bridging business stakeholders and technical teams
Understanding of the software development lifecycle and ability to follow technical discussions
Experience managing backlogs, priorities, dependencies, risks, decisions, milestones, and stakeholder communication
Experience with Monday.com, Jira, Azure DevOps, Freshservice, or similar systems
Ability to distinguish operational support issues, defects, enhancements, projects, and product or architectural decisions
Ability to turn loosely defined requests into clear, actionable work
Experience facilitating conversations with executives, business leaders, engineers, designers, support teams, and external partners
Clear and direct communication skills
Ability to constructively challenge incomplete work, unclear priorities, expanding scope, or disruptive requests
Strong ownership of follow-through on decisions, blockers, and commitments
Ability to bring structure to maturing project intake, prioritization, development, testing, and release-management practices
Collaborative, practical, organized, low-ego approach
Other qualifications such as website, e-commerce, customer-facing digital, multi-brand, IT service management, intake, prioritization, backlog, release-management, Kanban, continuous delivery, delivery metrics, business analysis, software development, UX, QA, IT operations, or technical support experience are not mandatory
PMP, PMI-ACP, PSM, CSM, or Kanban-related certifications are helpful but not required

Benefits

Comp & perks

Mentorship from senior leaders
Exposure to new technologies
Supportive and collaborative work environment
Flexible schedule
Work-life balance