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Stord

Head of Billing Operations

Stord

. Set the multi-year strategic vision for Revenue and Billing Operations across fulfillment, parcel, and software services .

Posted 9/24/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in Revenue Operations and Billing Management, with a strong focus on designing scalable processes, ensuring compliance with ASC 606, and driving automation across billing systems. Proven ability to communicate insights and collaborate with cross-functional teams to enhance financial performance and operational efficiency.

Highest-signal resume keywords
Revenue Operations ManagementBilling Process AutomationASC 606 ComplianceData Systems IntegrationComplex Billing Model Design

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Revenue Recognition PrinciplesContract-Driven BillingUsage-Based Pricing ModelsMargin AnalysisFinancial Performance ReportingData Flow UnderstandingBilling Configuration DesignProcess ImprovementAudit SupportSales Tax Application
Soft Skills
Exceptional CommunicationAttention to DetailLeadership and MentoringAccountabilityContinuous Improvement Mindset
Tools & Technologies
ERP SystemsWMSTMSBilling PlatformsAutomation Tools
Industry Keywords
Revenue OperationsBilling ManagementLogistics3PLHigh-Volume Transactions

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Set the multi-year strategic vision for Revenue and Billing Operations across fulfillment, parcel, and software services
  • Design and evolve a scalable organizational model for a complex, multi-service, multi-entity platform
  • Own end-to-end, contract-driven billing processes across parcel and fulfillment services
  • Translate client agreements into accurate billing logic and workflows
  • Design and maintain client-specific billing configurations and pricing structures
  • Develop understanding of data flows across WMS, TMS, parcel systems, and billing platforms
  • Partner with Engineering and Data teams to improve and automate billing logic and integrations
  • Identify and resolve data capture and system design gaps affecting revenue realization
  • Build scalable, auditable processes that reduce manual intervention
  • Ensure accurate revenue recognition in accordance with ASC 606
  • Partner with Corporate Accounting on month-end close, revenue accruals, and reconciliations
  • Deliver reporting on revenue, billing accuracy, and margin by client, service line, and activity
  • Own the AI strategy for Revenue and Billing, including measurable adoption goals
  • Drive automation in billing logic, invoice processing, and exception handling
  • Oversee financial performance, parcel and third-party cost recognition, and reporting
  • Perform margin analysis by customer and service offering
  • Identify pricing gaps, cost leakage, and margin improvement opportunities
  • Communicate revenue insights and risks to Finance leadership, the CFO, and executive stakeholders
  • Partner with Sales, Legal, Customer Success, Operations, Finance, and Engineering on contracts, billing, disputes, and service delivery
  • Lead, mentor, and develop directors and managers
  • Build a culture of precision, accountability, and continuous improvement
  • Maintain internal controls over billing, revenue recognition, and cash application
  • Support external audits and revenue-related reviews
  • Ensure billing and revenue processes are compliant, documented, and scalable
  • Oversee sales tax discovery and proper application across services and jurisdictions

Requirements

What you’ll need
  • 12–18 years of progressive experience in revenue operations, billing, finance, or related roles, preferably in logistics, 3PL, or high-volume transaction environments
  • Demonstrated experience designing or transforming a revenue/billing function at scale
  • Strong understanding of complex billing models, including usage-based, contract-driven, and multi-service pricing
  • Demonstrated ability to work across data systems and understand underlying data flows, including ERP, WMS, TMS, and billing platforms
  • Experience partnering with Engineering or Data teams to design scalable processes and automation
  • Knowledge of revenue recognition principles, including ASC 606
  • Exceptional ability to communicate with influence across Finance leadership, CFO, and executive stakeholders
  • High attention to detail with a focus on accuracy, accountability, and continuous improvement

Benefits

Comp & perks
  • No benefits, perks, or compensation extras are explicitly stated in the posting