Operations Manager – OPEX

Stord

. Support network expansion and new site launches by embedding at new or expanding fulfillment sites .

Posted 11/12/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operations management within high-volume warehouse and fulfillment environments, focusing on training, coaching, and process improvement. Proficient in executing standard operational processes and fostering accountability and continuous improvement among teams.

Highest-signal resume keywords

Operations ManagementTraining And CoachingWarehouse Management Systems (WMS)Process ImprovementBilingual English And Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementTraining And CoachingProcess ImprovementWarehouse Management Systems (WMS)RF ScanningOperational ReportingExcelGoogle SuiteInventory ManagementLabor Planning

Soft Skills

Clear CommunicationProblem-Solving MindsetInfluencing SkillsOwnershipAccountability

Industry Keywords

High-Volume WarehouseFulfillmentECommerceSite LaunchesContinuous ImprovementLeanSix SigmaDistribution CenterStartup LogisticsNetwork Expansion

About the role

Key responsibilities & impact

Support network expansion and new site launches by embedding at new or expanding fulfillment sites
Support launch readiness, go-live execution, and post-launch ramp-up
Partner with site leadership to establish core processes, systems, and operating rhythms
Provide on-site support during critical launch and ramp periods
Onboard and coach Operations Managers and frontline leaders through hands-on training, shadowing, and feedback
Run shifts, lead stand-ups, and manage day-to-day execution when needed
Act as an interim Operations Manager during openings, transitions, or coverage gaps
Execute standard processes across inbound, outbound, inventory, quality, and labor planning
Reinforce execution discipline and alignment to operational KPIs
Identify execution gaps and partner with site leaders to address them
Develop, refine, and deploy SOPs and training materials
Support process improvements for consistency, scalability, and efficiency
Track leader progress and provide feedback to site and regional leadership
Compile site performance recaps and ramp-up updates
Document visit outcomes and ensure handoffs and follow-ups
Foster ownership, accountability, and continuous improvement through daily floor presence

Requirements

What you’ll need

5+ years of experience in a high-volume warehouse, fulfillment, or eCommerce environment
Previous experience as an Operations Manager or Senior Operations leader with direct reports
Strong track record of training, coaching, and developing warehouse leadership teams
Experience leading large hourly teams (60+ associates) and multiple salaried leaders
Working knowledge of WMS systems, RF scanning, and warehouse execution tools
Proficiency with Excel, Google Suite, and basic operational reporting
Clear communicator who can influence across levels and functions
Hands-on, problem-solving mindset with a bias toward action
Comfort working in a distribution center environment with physical activity and non-standard hours
Willingness to work nights, weekends, and peak schedules during launches or ramp-ups
Bachelor’s degree in Operations, Supply Chain, Business, or equivalent experience
Must be willing to travel frequently (up to ~75%) and remain on-site for multi-week assignments
Nice-to-have: experience supporting new site launches or rapid network expansion
Nice-to-have: background in startup or high-growth logistics environments
Nice-to-have: Lean, Six Sigma, or continuous improvement experience
Nice-to-have: bilingual English and Spanish