Project Manager I

Stord

. Maintain and successfully execute a portfolio of customer projects spanning fulfillment onboarding, standalone WMS and OMS launches, and Professional Services engagements .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer onboarding processes and delivering technology solutions within supply chain environments. Proven ability to balance project constraints while driving continuous improvement and stakeholder collaboration.

Highest-signal resume keywords

Customer Onboarding ManagementSupply Chain Services ExperienceSaaS ImplementationFunctional Solution DesignChange Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementTechnology Solution DesignPerformance TrackingRisk MitigationProcess Improvement

Soft Skills

Excellent Communication SkillsTeam PlayerResilienceLeadershipProblem-Solving

Tools & Technologies

WMSOMSInternal ToolsLegacy System Migration

Industry Keywords

Supply ChainLogisticsConsultingCustomer ImplementationFulfillment Solutions

About the role

Key responsibilities & impact

Maintain and successfully execute a portfolio of customer projects spanning fulfillment onboarding, standalone WMS and OMS launches, and Professional Services engagements
Own and drive Stord’s customer onboarding process from signature through hypercare
Coordinate systems, infrastructure, SOPs and training, testing, launch, post-deployment feedback, and customer enhancement requirements
Balance customer outcomes, resource limitations, timelines, scope changes, milestone risks, and project budget constraints
Track onboarding progress and performance, including timelines, scope commitments, revenue, KPIs, and improvement metrics
Design and execute technology solutions and new systems/processes for existing customers across Stord’s supply chain network
Deploy internal tools and migrate customers from legacy systems to Stord software
Refine Stord’s service offering, solution design process, and onboarding experience
Identify opportunities and efficiencies in Supply Chain and across the organization
Act as an advocate for Stord values and continuous improvement
Partner with Commercial, Implementation, Integration, Operations, and customer stakeholders

Requirements

What you’ll need

Excellent verbal and written communication skills
Versatile team player comfortable under pressure
Ability to ask for clarification and challenge unfounded assumptions or expectations
Drive and resilience to remove barriers and enable teams to complete objectives
Ability to lead functional, technical, and operational members to achieve program goals
Experience in a cross-functional, customer-oriented change role such as consultant, manager, or customer implementation manager
Experience in a supply chain services, SaaS, and/or consulting environment
Demonstrated ability to deliver results in a complex, fast-paced environment while balancing multiple priorities
Experience mitigating risks and managing limited resources
Enthusiasm for continuously improving tools and processes
Ability and willingness to travel up to 50% for customer-critical milestones
Strongly encouraged: Supply Chain or Logistics experience, particularly implementing WMS, OMS, SaaS, and/or fulfillment solutions
Strongly encouraged: Functional and/or technical solution design experience
Strongly encouraged: Transformation experience, including business process change management and sunsetting legacy systems