Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Stord

Senior Operations Manager

Stord

. Manage day-to-day operations for the entire fulfillment center, including inbound flow, put away, outbound, B2C, B2B, and returns .

Posted 10/23/2026full-timeHebron • Kentucky • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing high-volume fulfillment center operations, including leading teams, setting operational KPIs, and driving process improvements. Proficient in utilizing Warehouse Management Systems and advanced Excel skills to optimize performance and ensure operational success.

Highest-signal resume keywords
Fulfillment Center ManagementOperational KPI SettingWarehouse Management Systems (WMS)Team LeadershipProcess Improvement (Lean Six Sigma, Kaizen)

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Budget ManagementStaffing and SchedulingAutomation ExperienceMathematical CalculationsMaterial Handling Equipment Operation
Soft Skills
Organizational SkillsTime ManagementCommunication SkillsInterpersonal SkillsStress Management
Tools & Technologies
Microsoft Office SuiteExcelGoogle Sheets
Industry Keywords
Direct to ConsumerChange ManagementOperational StartupsDistribution CenterBilingual (Spanish and English)

About the role

Key responsibilities & impact
  • Manage day-to-day operations for the entire fulfillment center, including inbound flow, put away, outbound, B2C, B2B, and returns
  • Lead and develop Operations Managers, Area Managers, operations leads, and warehouse associates to deliver daily goals
  • Set and maintain operational KPIs including warehouse location accuracy, dock to stock, outbound SLA, order productivity, and personnel productivity
  • Manage budgeting and payroll for the operational P&L
  • Plan scheduling and staffing
  • Ensure operational success during new client launches
  • Develop and coach Operations Managers, Area Managers, Leads, and associates
  • Partner with industrial engineering, solutions engineering, customer quality, and implementations teams
  • Work with HR, Safety, Customer Service, and other Operations Leaders to drive results
  • Address operational and personnel issues affecting the functional area
  • Perform additional duties as assigned

Requirements

What you’ll need
  • Minimum 5 years experience in a high volume direct to consumer environment in a manager level role or higher
  • Experience leading salaried teams of 5 salaried employees or more
  • Experience leading teams of 60 non-exempt or more
  • Experience running and leading a highly technical operation, including automation
  • Experience working in a 500k sq ft facility or larger
  • Experience leading or being a direct contributor in operational startups or change management projects
  • Experience using Warehouse Management Systems (WMS) from a configuration and troubleshooting perspective
  • Advanced knowledge of Excel/Google Sheets
  • Bachelor’s Degree or relevant experience
  • Previous leadership experience
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Able to transport up to 20 lbs.
  • Able to perform basic mathematical calculations
  • Able to build solid, effective working relationships with others
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines
  • Able to effectively use relevant material handling equipment, including forklifts
  • Able to express ideas clearly and convey necessary information
  • Able to work in a Distribution center environment with exposure to varying heights, temperatures, and moderate and consistent noise levels
  • Occasional non-standard work hours or overtime as business requires
  • Bilingual Spanish and English is a bonus
  • Proficiency with Microsoft Office Suite is a bonus
  • Experience with process improvements such as Lean Six Sigma and/or Kaizen is a bonus

Benefits

Comp & perks
  • Overtime as needed, including evenings and weekends
  • Opportunity to work with Stord’s commerce-enablement technology and high-volume fulfillment services