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Clinical Operations Specialist
StoryPoint. Provide support, guidance, direction, and wellness oversight at senior living communities .
About the role
Key responsibilities & impact- Provide support, guidance, direction, and wellness oversight at senior living communities
- Sustain continuity of standards until a replacement can be identified
- Perform audits and monitor systems to ensure standards are met
- Act as the community Wellness Leader during a vacancy
- Oversee and support care team members
- Conduct resident assessments and develop service plans
- Oversee and monitor resident care to ensure quality standards
- Review and process physician orders using eMAR with pharmacy support
- Verify resident ADL schedules are developed and executed during vacancies
- Collaborate with Human Resources on employee performance concerns
- Coordinate with the home office team during outgoing and incoming community team transitions
- Promote a positive work environment and encourage collaboration, teamwork, and communication
- Conduct monthly audits for compliance with company policies, programs, regulatory agencies, and standards
- Support wellness leaders with ongoing training
- Perform other duties within the scope of responsibility and job requirements
Requirements
What you’ll need- Active LPN or RN license required
- Degree in healthcare or related field
- Minimum of 2–3 years of leadership experience
- Experience in senior living/independent living
- Minimum of three years of management experience
- 80% travel required
- Demonstrable knowledge and experience using Microsoft Office in a Windows environment
- Capacity to master company-specific software
- Ability to stand for long periods, sit, stand, walk, and use hands to handle equipment and objects
- Ability to review detailed documents and read computer screens
- Ability to occasionally lift and/or move up to 25 pounds
- Ability to communicate and interact appropriately with others
Benefits
Comp & perks- 80%+ travel throughout Southeast Michigan
- Opportunity to support multiple StoryPoint Group senior living communities
- Ongoing training support