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StoryPoint

Clinical Operations Specialist

StoryPoint

. Provide support, guidance, direction, and wellness oversight at senior living communities .

Posted 9/25/2026full-timeNovi • Michigan • United StatesMid-LevelSenior💰 $100,000 per yearWebsite

About the role

Key responsibilities & impact
  • Provide support, guidance, direction, and wellness oversight at senior living communities
  • Sustain continuity of standards until a replacement can be identified
  • Perform audits and monitor systems to ensure standards are met
  • Act as the community Wellness Leader during a vacancy
  • Oversee and support care team members
  • Conduct resident assessments and develop service plans
  • Oversee and monitor resident care to ensure quality standards
  • Review and process physician orders using eMAR with pharmacy support
  • Verify resident ADL schedules are developed and executed during vacancies
  • Collaborate with Human Resources on employee performance concerns
  • Coordinate with the home office team during outgoing and incoming community team transitions
  • Promote a positive work environment and encourage collaboration, teamwork, and communication
  • Conduct monthly audits for compliance with company policies, programs, regulatory agencies, and standards
  • Support wellness leaders with ongoing training
  • Perform other duties within the scope of responsibility and job requirements

Requirements

What you’ll need
  • Active LPN or RN license required
  • Degree in healthcare or related field
  • Minimum of 2–3 years of leadership experience
  • Experience in senior living/independent living
  • Minimum of three years of management experience
  • 80% travel required
  • Demonstrable knowledge and experience using Microsoft Office in a Windows environment
  • Capacity to master company-specific software
  • Ability to stand for long periods, sit, stand, walk, and use hands to handle equipment and objects
  • Ability to review detailed documents and read computer screens
  • Ability to occasionally lift and/or move up to 25 pounds
  • Ability to communicate and interact appropriately with others

Benefits

Comp & perks
  • 80%+ travel throughout Southeast Michigan
  • Opportunity to support multiple StoryPoint Group senior living communities
  • Ongoing training support