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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payroll administration, ensuring compliance with legislation and quality standards while optimizing HR processes through automation and efficiency. Proficient in client engagement and relationship management, with strong communication skills in Dutch and English.
Highest-signal resume keywords
Payroll AdministrationClient EngagementProcess OptimizationLegislation ComplianceTraining and Coaching
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessesDefined Work InstructionsSystem Maintenance TestingSLA ManagementProcess Documentation
Soft Skills
Attention to DetailProfessionalismSelf-MotivatedFlexibilityRelationship Building
Industry Keywords
HR ConsultingHR OutsourcingCorporate EnvironmentSecurity ProceduresCompliance Standards
About the role
Key responsibilities & impact- Support Managers with client engagement, ensuring all information is accurate and provided on time
- Provide support and guidance for implementations and go-lives
- Provide daily functional support to teams and own the end-to-end payroll process with necessary sign-offs
- Maintain the Client Solution workbook
- Update, maintain, and enforce Defined Work Instructions and other process documentation
- Ensure and sign off system maintenance testing
- Review Statements of Work before sharing with clients
- Optimize HR administrative processes through efficiency and automation
- Liaise with customer process leads regarding process gaps, client issues, and escalations
- Resolve technical issues escalated from the team and ensure system issues/defects are correctly reported and logged
- Resolve functional issues and improve processes with customers
- Work with Operational Management, Transformation, and Products on automation, innovation, and continuous improvement
- Manage the legislation roadmap and ensure the team is upskilled on upcoming changes
- Support year-end activities
- Handle sensitive and confidential information appropriately
- Proactively identify upsell opportunities
- Support management with client escalations and lessons learned
- Upskill and develop team members through training and coaching
- Build relationships with internal stakeholders and keep them informed
Requirements
What you’ll need- 100% Attainment of customer SLA agreements
- Demonstrate professionalism and act responsibly
- Adherence to all Security and Compliance procedures and quality standards
- Flexibility to support a global and fast paced environment
- Attention to detail
- Excellent Dutch written and verbal skills and good English skills
- Self-motivated and a willingness to learn
- Relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment
- Knowledge on payroll processes, practices and associated legislation
- Current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada
- Successful completion of applicable background checks
Benefits
Comp & perks- Health coverage
- Wellbeing programs
- Paid leave (vacation, sick, parental)
- Retirement plans
- Learning opportunities
- Continuing education & training
- Competitive total rewards package
- Tremendous potential with a growing worldwide organization
