German HR Admin, Associate

Strada

. Support and execute data management and customer service activities, ensuring accurate and timely output .

Posted 11/4/2026full-timeKatowice • PolandJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR Administration and Customer Service, ensuring data management accuracy and timely responses to client queries. Proficient in MS Office tools and capable of handling sensitive information while adhering to established processes and procedures.

Highest-signal resume keywords

HR Administration ExpertiseData Management AccuracyMS Office ProficiencyExcellent Written And Verbal SkillsCustomer Support Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ManagementHRIS KnowledgeCustomer ServiceAttention To DetailKnowledge-Transfer Sessions

Soft Skills

CollaborationFlexibilityCommunicationIndependenceRelationship Building

Tools & Technologies

MS ExcelMS WordMS PowerPoint

Industry Keywords

SLA ComplianceSOC ControlsStrada Security StandardsClient QueriesDocumentation Gaps

About the role

Key responsibilities & impact

Support and execute data management and customer service activities, ensuring accurate and timely output
Advise on client queries and issues using HR Administration expertise
Perform Data Management or Customer Service activities according to agreed calendars and KPIs
Ensure data management accuracy and timeliness
Respond to tickets and calls within SLA timescales and to a high standard
Follow Detailed Working Instructions and identify documentation gaps or inconsistencies
Support updates to Detailed Working Instructions when required
Complete SOC controls on time with required evidence
Conduct knowledge-transfer sessions for client- and country-specific processes
Report system issues and defects correctly and log detailed tickets
Highlight deviations from standard service scope to the Service Manager
Handle sensitive and confidential information appropriately
Complete learning objectives successfully
Record time accurately and on time
Follow Strada security standards
Participate in team meetings and promptly raise issues with the Service Manager
Keep current with Strada HR announcements and communications
Build relationships with lines of business and update internal stakeholders as needed
Participate in assigned projects and activities

Requirements

What you’ll need

University diploma or equivalent
HRIS knowledge preferred
Previous experience in similar roles related to HR Administration or Customer Support would be a big plus
High level of English spoken and written allowing everyday work communication in this language
Additional language(s) as required for a specific position
Good knowledge of MS Office tools such as Excel, Word, and PowerPoint
Flexibility to support a global and fast paced environment
Attention to detail
Excellent written and verbal skills
Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
Availability to cover required work shifts and Bank Holidays, if needed
Standard Languages: Hybrid position – Availability to work from the office as per Company Policy and as agreed with the Hiring Manager
Rare Languages: Possibility of full remote work with occasional office presence, as per Company Policy and the agreement with the Hiring Manager
Current and future work authorization in Poland without the need for visa sponsorship by Strada

Benefits

Comp & perks

Health coverage
Wellbeing programs
Paid leave (vacation, sick, parental)
Retirement plans
Learning opportunities
Continuing education and training
Competitive total rewards package
Tremendous potential with a growing worldwide organization