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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Benefits Administration and HR Administration, with strong analytical and problem-solving skills. Proficient in MS Excel and experienced in delivering exceptional customer experiences while managing projects and collaborating with clients.
Highest-signal resume keywords
Benefits AdministrationHR AdministrationMS ExcelAnalytical SkillsCustomer Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits AdministrationHR AdministrationPayrollData AnalysisProject ManagementQuality Assurance TestingData ExtractionProcess DesignProblem-SolvingAttention to Detail
Soft Skills
Time ManagementSelf-MotivationProactivityCollaborationCreative Solutions
Tools & Technologies
Benifex SystemSAP HRMS OfficeData Extraction Tools
Industry Keywords
EMEA RegionClient DeliveryUser Acceptance TestingInternal Acceptance Testing
About the role
Key responsibilities & impact- Be responsible for benefits administration for clients’ employees located in the EMEA region
- Resolve cases and enter benefits data in the system for clients’ employees
- Collaborate with clients to resolve project-related requests or escalated employee issues
- Provide input into process design and technology capabilities for optimal benefits process support
- Contribute to projects using standard project management disciplines
- Work daily with Strada colleagues, third-party providers, and client contacts to ensure seamless process delivery
- Work on reports using various data extraction tools to meet client plan rules and/or resolve issues
- Work with Excel calculation sheets
- Analyze system data to identify functionality gaps against client plan rules and determine root causes
- Execute test plans for quality assurance and verify client plan rules meet system specifications
- Provide creative solutions to continuously improve and optimize client delivery
- Participate in Internal Acceptance Testing and support User Acceptance Testing as required
- Take an active part in process transition from client to Strada office as required
Requirements
What you’ll need- English Language – C1 Level is required (CEFR scale or equivalent)
- German Language – C1 level is required (CEFR scale or equivalent)
- At least 1 year of experience in Benefits Administration/HR Administration/Payroll area
- Extensive analytical and problem-solving skills
- Strong attention to details
- Good understanding of delivering an outstanding customer experience
- High level exposure in fast paced environment
- Great Time management skills
- Experience in MS Office is a must
- Very good knowledge of MS Excel
- Working experience in Benifex system or SAP HR would be an asset
- High level of self-motivation and proactivity is required
- Spotless record and strong ethos
- Current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada