Director of Subrogation

Strala

. Develop and execute subrogation strategy and achieve performance measures for gross and net recoveries, recovery yield, cycle time, aged inventory, and recovery expenses .

Posted 10/27/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in subrogation strategy development and execution, with a strong focus on improving recovery performance and operational efficiency. Proven ability to lead teams, manage vendor relationships, and implement technology solutions to enhance claims processes.

Highest-signal resume keywords

Subrogation Strategy DevelopmentLeadership ExperienceAutomobile Claims ManagementVendor ManagementClaims Technology Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SubrogationClaims RecoveryLiability InvestigationNegotiationData AnalysisPerformance ReportingOperational EfficiencyWorkflow AutomationAged Inventory ManagementRecovery Yield Improvement

Soft Skills

Communication SkillsDecision-Making SkillsCoaching and DevelopmentTeam LeadershipClient Relationship Management

Tools & Technologies

Claims TechnologyAnalytics ToolsWorkflow Automation SystemsPerformance Monitoring ToolsFile Management Systems

Certifications & Qualifications

CSRPCPCUAIC

Industry Keywords

Property and Casualty RecoveriesMulti-State Subrogation PracticesArbitration ManagementLitigation ManagementThird-Party Administrator

About the role

Key responsibilities & impact

Develop and execute subrogation strategy and achieve performance measures for gross and net recoveries, recovery yield, cycle time, aged inventory, and recovery expenses
Forecast recovery results and explain performance, risks, and improvement opportunities to leadership and clients
Oversee the full recovery lifecycle, including intake, investigation, liability assessment, demand preparation, negotiation, escalation, and collection
Set standards for file assignment, prioritization, documentation, settlement authority, and closure
Provide technical direction on complex, high-value, disputed, and litigated recoveries
Ensure evidence is preserved and critical deadlines are identified, tracked, and acted upon
Evaluate pursuit strategies based on recovery potential, supporting evidence, expected expense, and likelihood of success
Establish quality reviews and file audits to improve consistency and prevent recovery leakage
Recruit, coach, and develop subrogation professionals and managers
Set individual and team goals, balance workloads, and hold employees accountable for quality and results
Build training programs for investigation, negotiation, arbitration, and recovery skills
Serve as senior subrogation contact for clients, carriers, and internal stakeholders
Lead recovery reviews and communicate strategies, outcomes, and material developments
Select and manage outside counsel, collection agencies, investigators, and other recovery partners
Monitor vendor results, fees, service standards, and the financial value of outsourced work
Partner with Claims, Legal, Finance, and Account Management to protect recovery opportunities
Improve claims-system workflows, data quality, reporting, and recovery identification
Partner with engineering teams to implement automation and analytics

Requirements

What you’ll need

10+ years of progressive subrogation or claims recovery experience, including complex property and casualty recoveries
5+ years of leadership experience, with demonstrated success building or improving a recovery operation
Strong automobile claims experience, including liability investigation, damage evaluation, and negotiation
Working knowledge of multi-state subrogation practices, arbitration, and litigation management
Demonstrated ability to improve net recoveries, operational efficiency, and team performance
Experience managing vendors, budgets, performance reporting, and client relationships
Strong analytical, communication, and decision-making skills
Bachelor’s degree or equivalent relevant professional experience
Experience in a third-party administrator, carrier, or claims services organization
Experience with commercial auto, rental fleets, or self-insured programs
Familiarity with Arbitration Forums, Inc.
Relevant professional designations, such as CSRP, CPCU, or AIC
Experience implementing claims technology, analytics, or workflow automation

Benefits

Comp & perks

Remote work arrangement
Full-time employment