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Colleague Consultant – Financial Aid
Strata Information Group. Lead clients through full implementation of the Colleague Financial Aid module using Colleague documentation and industry best practices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the Ellucian Colleague Financial Aid module, providing comprehensive support and training to optimize financial aid processes in higher education. Capable of ensuring compliance with federal and state regulations while enhancing operational efficiency through best practices.
Highest-signal resume keywords
Ellucian Colleague Financial Aid ModuleFinancial Aid ComplianceBusiness Process OptimizationSQL Query WritingHigher Education Industry Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Colleague DocumentationFinancial Aid Cycle ManagementProcess AutomationTechnical TroubleshootingReport Writing
Soft Skills
Effective CommunicationIndependent WorkSense of Urgency
Tools & Technologies
ColleagueManaged-Services Support
Industry Keywords
Higher EducationFederal/State Regulatory SupportConsulting ExperienceClient SupportProject Management
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Lead clients through full implementation of the Colleague Financial Aid module using Colleague documentation and industry best practices
- Train identified client groups using Colleague best practices
- Provide post-go-live support to optimize standard work and processes
- Provide short-term consulting support to assess existing processes and guide optimization
- Provide federal/state regulatory support to ensure compliance with the US Department of Education
- Provide best practices and support across the full financial aid cycle for an academic year
- Provide managed-services support and on-the-ground assistance for defined periods
- Collaborate with key stakeholders and support client short- and long-term Colleague financial aid needs
- Travel to provide onsite client support when needed
Requirements
What you’ll need- 3-5 years working within the Higher Education Industry as an experienced and knowledgeable subject matter expert in financial aid.
- 3-5 years of experience actively working within the Ellucian Colleague Financial Aid module, demonstrating advanced user proficiency
- Experience in a consulting capacity, focusing on enhancing business processes, creating standard work, and enhancing operating efficiency
- Demonstrated expertise using Colleague to improve and automate business processes within the Financial Aid office at a college or university
- Ability to quickly identify and troubleshoot technical and/or functional issues within the Colleague Financial Aid module
- Demonstrated exceptional experience communicating effectively across various areas of the business
- Demonstrated ability to work independently and with a sense of urgency when needed to provide clients with real-time and on-time support
- Deep understanding of where student financial aid data lives within Colleague; ability to support reports within Colleague and SIG technical consultants with report writing outside of Colleague
- Ability to travel up to 25%
- Preferred: Experience managing project-based work
- Preferred: Working knowledge of Colleague best practices across various higher education institutions
- Preferred: Ability to read and write SQL queries
Benefits
Comp & perks- Health, Vision, Dental & Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- 3 Weeks Vacation, Sick Leave & Paid Holidays
- 401(K) with a 5% Employer Contribution
- Pet Insurance