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Assistant Faculty, Global Human Resources Management
Strategic Education, Inc. Support instructional faculty by interacting with students in large online classrooms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Human Resource Management with a focus on student engagement and support in online learning environments. Proficient in communication, relationship-building, and problem resolution while managing diverse learning styles.
Highest-signal resume keywords
Human Resource ManagementMaster’s Degree in Business or HRMProfessional Certification in Discipline SpecialtyExcellent Written and Verbal Communication SkillsTime Management and Organization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Student Engagement AnalysisGrading and FeedbackSupplemental Support Document DevelopmentTutoring and Live Session FacilitationDiverse Learning Styles Experience
Soft Skills
Effective Interaction with Faculty and LearnersRelationship-BuildingCustomer ServiceProblem ResolutionAttention to Detail
Tools & Technologies
Technology for Learning FacilitationComputer Access
Certifications & Qualifications
Professional Certification in Discipline Specialty
Industry Keywords
Human Resource Related RoleOnline ClassroomsStudent SupportStudent OutreachManagement Chain Communication
About the role
Key responsibilities & impact- Support instructional faculty by interacting with students in large online classrooms
- Analyze student activity in discussions and assessments and respond based on training and lead-instructor input
- Manage student communications
- Escalate unique issues to the lead instructor
- Assist with grading and provide feedback
- Monitor student engagement and recommend ways to increase engagement
- Provide tutoring, live sessions, and other student support as directed
- Conduct student outreach
- Develop supplemental support documents, videos, and job aids
- Perform other duties as assigned
- Work a defined number of hours per week and report to key Faculty roles within the designated team
Requirements
What you’ll need- 5 years of professional experience in a Human Resource related role required OR at least 3 years of professional experience in Human Resource Management preferred
- Master’s degree in Business or a Business-related discipline with 27 graduate quarter credits (18 graduate semester credits) in business-related coursework required OR Master’s degree in Human Resource Management or related HRM discipline required
- Professional certification in discipline specialty, if required by course credentialing requirements
- Excellent written and verbal communication skills
- Effective interaction with faculty, coaches, and learners
- Effective time management, relationship-building, customer service, and problem-resolution skills
- Strong attention to detail, initiative, follow-through, organization, and mental acuity
- Experience working with diverse learning styles
- Comfortable using technology to facilitate learning
- Computer access
- Ability to communicate effectively up and down the management chain
- Ability to cope effectively with stressful situations
- Good attendance
- Ability to lift 25 lbs.
- Applicants must be authorized to work in the United States; visa sponsorship is not available
Benefits
Comp & perks- Medical, dental, vision, life and disability plans (for employees scheduled 30 hours or more per week)
- Well-being incentives
- Parental leave
- Paid time off
- Certain paid holidays
- Tax saving accounts (FSA, HSA)
- 401(k) retirement benefit
- Employee Stock Purchase Plan
- Tuition assistance
- Entertainment and retail discounts
- Overtime pay eligibility for non-exempt employees, if applicable
- Remote home-office work arrangement