Senior Product Manager, Product Design, User Research

Strategic Education, Inc

. Define and lead the multi-year product strategy for Sophia Learning’s online learning platform user experience .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $160,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading product strategy and user experience design for AI-driven platforms, with a strong focus on user research, design systems, and cross-functional collaboration. Proven ability to translate insights into actionable product direction while mentoring teams and influencing executive stakeholders.

Highest-signal resume keywords

Product Design ExperienceUser Research LeadershipAI Governance FrameworksHigh-Fidelity UI DesignCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User FlowsWireframesHigh-Fidelity DesignsPrototypingDesign SystemsMachine LearningNatural Language ProcessingGenerative AIBehavioral AnalyticsAccessibility Standards

Soft Skills

LeadershipMentoringCommunicationCritical ThinkingProblem-Solving

Tools & Technologies

GCPAWSAzureData Analytics ToolsExperimentation Tools

Industry Keywords

SaaSAI-Driven ProductsHuman-Centered AI DesignContinuous DiscoveryData-Driven Learning Experiences

Tech Stack

Tools & technologies

AWSAzureGoogle Cloud Platform

About the role

Key responsibilities & impact

Define and lead the multi-year product strategy for Sophia Learning’s online learning platform user experience
Establish and lead continuous discovery and user research through interviews, usability testing, surveys, and journey mapping
Synthesize research, behavioral data, and market signals into problem statements, personas, and prioritized opportunities
Guide the AI product vision and roadmap across multiple product areas
Lead initiatives embedding machine learning, natural language processing, and generative AI into Sophia Learning applications
Advise executive leadership by translating research insights and technical opportunities into business value
Establish design best practices and design review mechanisms
Own end-to-end learner, partner, and administrative experiences
Create flows, wireframes, and high-fidelity designs and partner with Engineering to bring design intent to production
Oversee delivery of a scalable, governed, AI-ready design system
Partner with Engineering, Data/Analytics, and AI teams on UX success metrics and experimentation frameworks
Support predictive analytics, personalization, and automation
Mentor and coach Product Managers
Represent Sophia Learning as an industry thought leader in AI for online learning, ethical AI, and data-driven learning experiences

Requirements

What you’ll need

6+ years of product design and/or product management experience in SaaS, data platform, or AI-driven product environments
Hands-on design experience with user flows, wireframes, and high-fidelity UI
Ownership of product outcomes for complex, cross-functional product areas
Proven ability to lead research and translate customer insight into product direction
Experience defining requirements, prioritizing a backlog, owning delivery, and producing wireframes, high-fidelity designs, and prototypes
Strong understanding of modern design and prototyping tools, component-based design systems, accessibility standards, and component lifecycle management
Experience structuring design systems for agentic development and AI coding tools
Ability to bridge technical depth and executive influence
Demonstrated success leading cross-functional AI initiatives spanning design, data engineering, product, and data science
Experience with AI governance frameworks and human-centered AI design principles
Exceptional leadership and mentoring skills
Familiarity with GCP, AWS, or Azure and modern data and AI tools
Experience with behavioral analytics and experimentation tools preferred
Demonstrated success collaborating with executive stakeholders and technical leaders required
Experience establishing or scaling a research or continuous discovery practice preferred
Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, Engineering, Data Science, Cognitive Science, Learning Science, or a related field, or equivalent work experience
Applicants must be authorized to work in the United States; visa sponsorship is not available
Must be able to travel occasionally if business needs arise
Must be able to meet critical thinking, problem-solving, and communication requirements
Must be able to work more than 40 hours per week when business needs warrant
Able to access information using a computer

Benefits

Comp & perks

Medical, dental, vision, life and disability plans
Well-being incentives
Parental leave
Paid time off
Certain paid holidays
Flexible spending account (FSA)
Health savings account (HSA)
401(k) retirement benefit
Employee Stock Purchase Plan
Tuition assistance
Entertainment and retail discounts
Overtime pay for eligible non-exempt employees
Reasonable accommodations in accordance with ADA policies