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Account Manager
Strategic Growth Partners. Serve as the main day-to-day point of contact for an assigned portfolio of client accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in account management and client success, with a strong focus on building relationships, managing contractors, and delivering high-quality results in a government contracting environment. Proficient in coordinating cross-functional teams and ensuring project timelines are met while maintaining clear communication with clients and internal stakeholders.
Highest-signal resume keywords
Account ManagementClient SuccessProject ManagementGovernment ContractingContractor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Relationship ManagementProject CoordinationStatus ReportingScope DefinitionDeadline Tracking
Soft Skills
Excellent CommunicationOrganizational SkillsAttention to DetailCalm Under PressureSelf-Directed
Industry Keywords
Government ContractingProfessional ServicesSLED ProcurementNon-Traditional ContractingBusiness Development
About the role
Key responsibilities & impact- Serve as the main day-to-day point of contact for an assigned portfolio of client accounts
- Build trusted client relationships and keep clients informed
- Attend and lead weekly client status calls
- Capture actions, decisions, and next steps
- Produce weekly status reports for clients and internal leadership
- Track deliverables, deadlines, and account health
- Manage and coordinate 1099 contractors across business development, production, market research, and technical writing
- Assign work, set priorities, and enforce quality and deadlines
- Own the client book and use-case architecture
- Translate client missions and needs into appropriate scope and deliverables
- Escalate and resolve client issues, involving leadership when needed
- Coordinate delivery across the production layer
- Partner with leadership on account strategy, renewals, and close
- Direct the work of production analysts, technical writers, and assigned 1099 contractors
- Report to the President
Requirements
What you’ll need- 7+ years in account management, client success, project management, or a comparable client-facing operating role
- Experience in government contracting required
- Experience in professional services or a similar delivery environment strongly preferred
- Proven ability to manage contractors or cross-functional contributors and keep multiple workstreams on schedule
- Excellent written and verbal communication
- Comfortable leading client calls and writing clear status reports
- Highly organized and self-directed, with strong follow-through and attention to detail
- Calm and credible under pressure
- Familiarity with state and local (SLED) procurement, contracts, or compliance is nice to have
- Experience with business development support and non-traditional contracting practices (SBIRs, OTAs) is nice to have
- Prior experience owning a book of accounts is nice to have
- Availability aligned to client call schedules
- Comfort with asynchronous hand-offs and clear written direction
- Must be able to work with offshore production support
Benefits
Comp & perks- Remote work
- Full-time exempt status
- Collaborative, innovative, and diverse work environment
- Equal Opportunity/Affirmative Action workplace
- Disability accommodations
- Flexible coordination through asynchronous hand-offs