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Director of Operations
Streamside Parks. Lead, manage, and develop all Regional and District Managers, and through them, Property Managers and park teams portfolio-wide .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and developing teams while executing strategic operational plans aligned with business objectives. Proficient in financial management, KPI oversight, and ensuring compliance with industry regulations.
Highest-signal resume keywords
People LeadershipFinancial AcumenStrategic Operational PlanningProject ManagementKPI Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementOperational Strategy DevelopmentPerformance AnalysisProcess ImprovementRevenue ManagementOccupancy ManagementNOI ManagementGuest Satisfaction ManagementCompliance ManagementBrand Standards Enforcement
Soft Skills
Team DevelopmentRelationship BuildingCommunication SkillsProblem SolvingAdaptability
Industry Keywords
RV Park IndustrySafety ProtocolsOperational EfficienciesGuest Needs AnalysisBrand Promise
About the role
Key responsibilities & impact- Lead, manage, and develop all Regional and District Managers, and through them, Property Managers and park teams portfolio-wide
- Build a high-performing operations team through hiring, mentoring, and succession planning
- Develop and execute operational strategy aligned with company growth objectives
- Own portfolio-wide KPIs including revenue, occupancy, NOI, and guest satisfaction
- Maintain visibility into district- and park-level performance to identify systemic issues and course-correct
- Own budget performance and ensure efficient resource use and achievement of financial targets
- Review financial performance and ensure accurate reporting and rent/revenue collection portfolio-wide
- Identify and implement best practices, process improvements, and operational efficiencies
- Ensure compliance with industry regulations, safety protocols, and company standards
- Enforce brand standards across the portfolio
- Align park-level execution with marketing, finance, CapEx/facilities, HR, and IT
- Establish operating rhythms with Regional and District Managers through check-ins, reporting cadences, and review cycles
- Drive company-wide initiatives to successful implementation at the park level
- Ensure guest needs are consistently met and exceeded; analyze feedback to drive service improvement
- Provide senior leadership with regular updates on portfolio performance, risks, and initiatives
- Communicate company goals and standards through management levels to park teams
Requirements
What you’ll need- Strong people leadership and team development capabilities
- Financial acumen and budget management ability
- Ability to analyze park-, district-, and portfolio-level metrics and derive actionable insights
- Ability to develop and execute strategic operational plans aligned with business objectives
- Strong understanding of branding principles and delivering the brand promise
- Relationship-building skills with internal staff and external vendors
- Project management proficiency, including planning, budgeting, and resource allocation
- Excellent verbal and written communication skills
- Ability to provide strategic direction, motivate teams, and foster collaboration and innovation
- Problem-solving ability and creative solution development
- Adaptability to changing market dynamics, emerging trends, and evolving business needs in the RV park industry
- Ability to ensure compliance with industry regulations, safety protocols, and company standards
- Ability to manage portfolio-wide KPIs including revenue, occupancy, NOI, and guest satisfaction