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Stride, Inc.

Product Owner/Manager

Stride, Inc.

. Support MedCerts’ Salesforce and learning management system teams .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $87,622 - $116,829 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce CRM, Agile Methodology, and business process documentation, with a strong ability to analyze and solve complex problems while collaborating effectively with stakeholders.

Highest-signal resume keywords
Salesforce CRM ExperienceAgile Methodology KnowledgeBusiness Process DocumentationUser Acceptance Testing CoordinationAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
User Story WritingWorkflow Diagram DevelopmentRequirements AnalysisDefect Triage and RemediationSoftware Development Lifecycle Participation
Soft Skills
Analytical AbilityDetail OrientationCuriosityCritical ThinkingCommunication Skills
Tools & Technologies
Salesforce Marketing CloudSalesforce BillingTotaraMoodle
Industry Keywords
Technical Business AnalystProduct OwnerStakeholder CollaborationProcess ImprovementPost-Release Support

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Support MedCerts’ Salesforce and learning management system teams
  • Participate in the full software development lifecycle from business needs identification through post-release support
  • Collaborate with stakeholders, product management, developers, administrators, and QA
  • Facilitate requirements discussions and support prioritization across stakeholder groups
  • Write detailed user stories with clear acceptance criteria
  • Coordinate changes across Salesforce, the LMS, and connected systems
  • Review test cases and coordinate and perform user acceptance testing
  • Evaluate requests for dependencies, process impacts, and data implications
  • Develop workflow diagrams and business process documentation
  • Recommend technology and process improvements
  • Triage and reproduce defects and help determine remediation priorities
  • Coordinate investigation and resolution of production issues
  • Conduct software demonstrations and write release notes
  • Maintain accurate documentation and validate delivered solutions against business needs

Requirements

What you’ll need
  • 5 years of experience in a Product Owner or Technical Business Analyst role
  • Excellent analytical, troubleshooting, and problem-solving ability
  • Ability to explain complex business or technical problems clearly
  • Curiosity, detail orientation, and critical-thinking ability
  • Agile methodology knowledge
  • Bachelor’s degree in business, computer science, information technology, or similar discipline preferred
  • Salesforce CRM, Salesforce Marketing Cloud, or Salesforce Billing experience preferred
  • Totara/Moodle experience preferred

Benefits

Comp & perks
  • Eligible employees may receive a bonus
  • Health benefits
  • Retirement contributions
  • Paid time off
  • Reasonable accommodation for applicants with disabilities