Head of Strategic Accounts, Solutions Architecture

Stripe

. Set the vision, strategy, and operating model for Strategic Accounts Solutions Architecture .

Posted 11/9/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading technical pre-sales and solutions architecture, with a strong focus on developing customer relationships and driving account growth through strategic initiatives. Exhibits deep technical fluency in architectures, APIs, and emerging technologies while fostering a culture of continuous learning and collaboration.

Highest-signal resume keywords

Solutions Architecture LeadershipTechnical Account Strategy DevelopmentCross-Functional CollaborationAI Tools UtilizationExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ArchitecturesAPIsData FlowsIntegration PatternsSecurityReliabilityEmerging TechnologiesTechnical EvaluationsSolution DesignAccount Growth Strategy

Soft Skills

CuriosityLearning AgilitySound JudgmentCollaborative LeadershipExecutive Presence

Industry Keywords

PaymentsFinancial InfrastructureFintechCustomer SuccessSales EngineeringTechnical Account ManagementProduct InnovationStrategic AccountsComplex EngagementsHigh-Growth Environment

About the role

Key responsibilities & impact

Set the vision, strategy, and operating model for Strategic Accounts Solutions Architecture
Recruit, lead, coach, and retain senior Solutions Architects
Develop and execute technical account strategies to deepen customer relationships, unlock use cases, and drive growth
Lead complex engagements including architecture workshops, executive briefings, solution design, technical evaluations, and critical escalations
Advise senior executives, product leaders, and engineering leaders
Partner with Product and Engineering to influence priorities and translate customer needs into scalable capabilities
Establish mechanisms for sharing technical insights and reusable patterns across Stripe
Build a culture of technical excellence, curiosity, accountability, experimentation, and continuous learning
Champion AI-enabled ways of working
Develop talent through expectations, coaching, feedback, and expanded impact opportunities
Collaborate with Sales, Customer Success, Professional Services, Technical Account Management, Partnerships, Marketing, Product, and Engineering
Build processes and metrics measuring customer outcomes, account growth, product influence, and organizational effectiveness
Anticipate technology, customer, competitive, and industry changes and translate them into action
Represent Stripe in executive forums, customer reviews, industry events, and strategic engagements

Requirements

What you’ll need

6+ years of experience leading technical pre-sales, solutions architecture, sales engineering, or comparable customer-facing architecture teams aligned to strategic, key, or major accounts
Track record of hiring, developing, and leading senior technical talent in a complex, high-growth environment
Deep technical fluency in architectures, APIs, data flows, integration patterns, security, reliability, and emerging technologies
Experience partnering with senior customer executives, product leaders, and engineering leaders on complex, business-critical initiatives
Demonstrated success connecting technical strategy to account growth, customer outcomes, and long-term partnerships
Strong experience partnering with Product and Engineering teams to influence roadmaps, shape requirements, and turn customer insights into scalable product innovation
Practical experience using AI tools to increase the quality, speed, or scale of work
Exceptional curiosity and learning agility
Strong executive presence and communication skills
Sound judgment and ability to lead through ambiguity and competing priorities
Collaborative leadership style and ability to align cross-functional stakeholders
Willingness to travel as needed
Experience with payments, financial infrastructure, or fintech preferred