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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing high-risk accounts and mitigating fraud incidents, with a strong focus on data-driven solutions and process improvements. Proven ability to lead cross-functional projects and communicate complex findings effectively to stakeholders.
Highest-signal resume keywords
Fraud InvestigationRisk ManagementSQL ProficiencyCross-Functional CollaborationProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fraud AnalysisData AnalysisRoot-Cause AnalysisCard-Testing MitigationAccount Takeover MitigationFraud Workflow DesignAnalyst ToolingProcess DesignDashboard CreationVisualizations
Soft Skills
Proactive MindsetUser-Centric PerspectiveEffective CommunicationProblem-SolvingCollaboration
Industry Keywords
E-CommerceFintechDigital FraudCard-Not-Present FraudFraud Detection
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors
- Lead root-cause analyses to identify gaps in systems, policies, and strategies and determine enhancements and process improvements
- Drive cross-functional projects refining operational processes and tools and enhancing detection and management of fraudulent accounts across the global analyst network
- Investigate, mitigate, and remediate urgent fraud incidents, including card testing and account takeover
- Manage user responses to high-urgency, distributed fraud attacks
- Communicate updates during team and organization-wide business reviews
- Summarize complex investigation outcomes for executives
- Deliver case determinations to users and partner financial institutions
- Travel to vendor locations to conduct analyst training and knowledge-sharing initiatives, identify challenges, and enhance analyst performance
Requirements
What you’ll need- 5+ years of experience conducting complex investigations
- 3+ years of experience leading risk-related projects and initiatives and collaborating effectively with cross-functional stakeholders
- Demonstrated ability to leverage data to propose solutions to tactical and strategic challenges
- Proactive approach to challenging the status quo and willingness to question existing processes and advocate for improvements
- User-centric perspective balanced with a pragmatic and solutions-oriented mindset
- Ability to travel to vendor locations for up to 10% of the year
- Preferred: Experience mitigating digital or card-not-present fraud in payments, e-commerce, social media, or fintech
- Preferred: Experience investigating and mitigating card-testing and account-takeover attacks
- Preferred: Experience designing fraud and risk workflows, analyst tooling, processes, and procedures
- Preferred: Strong proficiency in SQL to analyze data, generate insights, and create dashboards and visualizations
