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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving complex cross-organizational programs with a strong focus on product management and technical program management. Capable of aligning teams, influencing roadmaps, and delivering successful outcomes in technical environments.
Highest-signal resume keywords
Technical Program ManagementCross-Organizational CollaborationProduct ManagementEnterprise Customer NeedsConflict Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program StrategyComplex Program DeliveryTechnical Trade-Off AnalysisScope ManagementDecision-Making
Soft Skills
CommunicationInfluenceConsensus BuildingLeadership
Tools & Technologies
API ProductsDeveloper PlatformsPayment Systems
Industry Keywords
WorkflowsCustom ObjectsScriptsProduct OperationsProServPartnerships
About the role
Key responsibilities & impact- Drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams
- Own the program's direction, health, and outcomes across Scripts, Custom Objects, and Workflows
- Set program strategy in partnership with DEeP leadership and hold organizations accountable for program success
- Drive cross-organizational decisions across Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning
- Resolve ambiguous integration and ownership questions between team boundaries
- Own the critical path to major launches, shape scope, drive descope decisions, and negotiate cross-team trade-offs
- Influence product and engineering roadmaps and advocate for cross-cutting investments
- Surface ProServ and Partnerships requirements into the roadmap and bridge platform delivery with customer needs
Requirements
What you’ll need- 5+ years of technical program management experience driving complex cross-organizational programs
- Strong product sense and ability to understand enterprise customer needs
- Ability to communicate with precision and credibility across engineering, product, and executive audiences
- Ability to translate complex technical trade-offs into strategic decisions and drive alignment
- Ability to lead and align cross-functional teams, drive decisions, resolve conflict, and build consensus across organizations with competing priorities
- Proven track record of successful program delivery in complex technical environments
- Bachelor's degree or equivalent practical experience
- Preferred: Background in product management or product operations
- Preferred: Experience with developer platforms, API products, or payment systems