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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in equipment repair and maintenance, with a strong focus on customer service and relationship management. Proficient in using software for documentation and parts ordering while maintaining field service metrics.
Highest-signal resume keywords
Equipment RepairCustomer ServiceField Service Metrics ManagementPreventative MaintenanceValid Driver License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Control ChecksPreventative MaintenanceEquipment Setup and DemonstrationWeight Lifting (75–80 Pounds)Cognitive Abilities (Visual and Auditory Discrimination)
Soft Skills
CollaborationCustomer Relationship ManagementIndependent Work
Tools & Technologies
Computer Software for DocumentationParts Ordering Software
Certifications & Qualifications
High School DiplomaValid Driver License
Industry Keywords
Transport SolutionsField ServiceStryker EquipmentMaterials Handling
About the role
Key responsibilities & impact- Support a designated service territory
- Repair and deliver Stryker equipment focused on Transport solutions
- Perform quality control checks and preventative maintenance
- Complete global hold repairs and wireless upgrades
- Use computer software for documentation, parts ordering, and training materials
- Provide customer service and support the sales team
- Promote equipment and service usage by maintaining customer relationships
- Work mostly independently and collaborate with teammates across the business
- Assist with Field Service projects and initiatives
- Maintain Field Service metrics, including hours and overtime accountability, inventory accuracy, and documentation cadence
- Handle materials including durcot fabric, nylon fabric, Velcro, zippers, rubber, metals, and coated products
Requirements
What you’ll need- High School diploma
- Must be at least 21 years of age to meet driving requirements
- Valid driver license in the state of residence with a good driving record
- Ability to operate a company vehicle while abiding by company policy
- Willingness and ability to work an extended work week, including nights and weekends at times
- Ability to move, set up, and demonstrate equipment weighing up to 75 pounds; lift 75–80 pounds unassisted
- Ability to perform prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling
- Eye, hand, and foot coordination; ability to grasp by hand
- Cognitive abilities including visual and auditory discrimination/memory, reading ability, and memory retention
Benefits
Comp & perks- Company vehicle
- Field-based work flexibility
- Opportunities to gain experience and advance into a more senior ProCare role
- Travel at 10%